Will changing a board from a Business Class Team board to a Private board keep it free?

[Susan Griffiths]

Help please!  We have been using business class  for security reasons on our boards paying for 2 people but the change in billing announced today will so significantly increase our billing with about 35 guests being on 2 or more boards that it is not viable for our business to continue using Trello unless there is a way that many of our boards could be used but not as Business Class boards.  

Can anyone help please?

[Crystal Davis · Accepted solution]

Hi Susan,

Crystal from Trello Support here! 

I can definitely understand how these pricing changes are a big adjustment, and I appreciate you taking the time to share your feelings with us.

One option to consider, is seeing if any of your currently Multi-Board Guests could be reduced to Single-Board Guests. As a team admin, you can take a look at the boards the Guest member is on from the team’s Members page. If they’re Multi-Board Guests, you may be able to remove them from multiple boards and consolidate the members to one board so they will not impact your overall bill. 

If you have any additional questions about your billing, feel free to write in to us directly so we can take a closer look at your account: https://trello.com/contact

[Manon Soubies-Camy]

Hello @Susan Griffiths,

What "change in billing announced today" are you talking about? I'm not aware of any recent pricing change in Trello, but here are some links that may help you:

• How to cancel Trello Business Class
• How to change a board's visibility

Hope this helps!

- Manon