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hidden (closed) Trello board

Dr_ Barna Eszter
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August 29, 2025

Hi! They weren't active with my username for a long time because I left the company for a while. I created a Trello board and was/am the admin. I invited my colleagues who use the board to join, but then I was no longer active, and suddenly Trello told them that the board had been closed and to contact customer service. I logged into my account, but I can't see the previous board, it's as if I never had an account. What could be the problem?

I am looking for this board: https://trello.com/b/6FPAAUAn/compliance

Translated with DeepL.com (free version)

2 answers

0 votes
Lipakshi Narang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 29, 2025

Hi @Dr_ Barna Eszter ,

Welcome to the community!

I am raising a support ticket to assist you further with this issue. Mostly, we are seeing reports that when the admin's account was deleted due to inactivity, it led to the board's closure. We are working on this and will contact you via email to resolve the issue.

Thank you !

0 votes
Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 29, 2025

Hi @Dr_ Barna Eszter  ,

Welcome to the community!

I am raising this support ticket to help you with this issue. You will shortly receive an update from our side.

Thank you!

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