problems with partner accessing onedrive files

[louise sanders]

I have successfully uploaded onedrive docs to Trello cards but my partner (who is an admin) is not able to access these files when he clicks on them. Can anyone tell me why that may be?

Thanks

[Lara]

Hi Louise,

Thanks for reaching out!

That seems a little strange.

In order to make sure we’re starting with a clean slate, we need to do a checkup on your browser first. I'm sorry if some of these steps are redundant, but having all the info in one place helps us troubleshoot more quickly.

Please see the article Troubleshooting browser issues with Trello for detailed instructions on troubleshooting any problems with Trello in the browser.

Let us know how it goes, and if this helps to resolve the problem!

All the best,

Lara
The Trello Team