Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

trello.com unexpectedly closed the connection on both of my laptops with IE or Chrome

Tanya Elkins
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 12, 2018

It started happening about a month ago I think, maybe back to April.  There may have been a Windows update at some time in April.   Trello still works just fine on my phone but I need to be able to use the desktop app as well.

My OS is Windows 7 Enterprise SP 1, 64bit

Happens in Chrome  and IE. I have already followed the instructions from both browsers and nothing happens. I've restarted several times.

IE says:  This page can’t be displayed

Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://trello.com again. If this error persists, it is possible that this site uses an unsupported protocol or cipher suite such as RC4 (link for the details), which is not considered secure. Please contact your site administrator.

2 answers

0 votes
Xenothan Hojem
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 23, 2018

Have the same issue.... ? @Tanya Elkins did you manage to resolve it?

0 votes
marc -Collabello--Phase Locked-
Community Champion
June 13, 2018

@Tanya ElkinsThe message you get indicates there is something not ok on your computer.  To solve this problem, you'd need someone local to you.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events