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Remember my password via log-in with Atlassian account not available, why not?

Gitte Rasmussen January 20, 2021

After I have been forced / guided from Trello account to Atlassian account, I have to write my password everytime I log-in. Before when I logged in via my Trello account, my password was remembered automaticly, and I didn't have to write it, I went directly to my boards. Annoying - can I achieve the same function with Atlassian account, like I had before with my Trello account?

Regards Gitte

1 answer

1 vote
Soumyadeep Mandal - SaM
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January 20, 2021

Hi @Gitte Rasmussen ,

Welcome to the community!

Actually, it should automatically log in with Atlassian if you have set that option!

Please have a look at these resources

https://help.trello.com/article/1197-using-trello-with-an-atlassian-account

https://help.trello.com/article/1186-managed-atlassian-accounts-for-trello

You can also clear cache & data then try to log in! (Make sure you take a backup if any important stuff is there in the case of the browser)

If you still face the issue you can ask Trello support HERE

Regards,

Soumyadeep

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