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Renewing your premium subscription

Tagayev Zhanibek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 6, 2025

I previously had a Premium subscription, but I had to unsubscribe out of necessity.
Now I want to reactivate my Premium subscription, but when I try to select the Premium subscription type in the "Payment" settings menu and then pay, I don't see the page where I could choose payment terms, enter my card, and pay.
When I try to select and pay for Premium, I only get a page with the log-in information.

How can I restore my Premium subscription?


Trello.jpg

1 answer

0 votes
Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 8, 2025

Hi ,Welcome to community !

 

I checked the subscription for your workspace, and you previously had a Premium subscription. I will check with the billing team on this, and they will be able to help you further.

Thank you!

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