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This is for support :( There are issues with the app loading and crashing, as well as reorganizing.

Sky Wolf
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July 18, 2025

email I wrote to Trello support email which is no longer monitored :((


Hello,

I have been using Trello as an organization tool and helping my friend as well. I have been using the iOS app on my phone to do so. 
However, the app itself has been lagging so much to the point it takes me almost 5 minutes to enter one name to a card, as well as reorganizes all the finished products as soon as I am in the app. 
Is there any way they can fix this? The app is updated to the most recent version so I am extremely confused as to why this is happening. 
Thanks

1 answer

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James Hurley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 18, 2025

@Sky Wolf Sorry to hear you're experiencing this!

Are you seeing this on all of your boards, or only some? If the latter, is it typically happening on boards with a high volume of existing cards already on it? 

Also, roughly when did you start noticing this? Thanks for any additional info you can provide!

Sky Wolf
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 18, 2025

I started noticing this a few months ago. There are a good chunk of people written in there, but my friend who I help out with has zero problems. 

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