Trello Rules not working

[Melbert Dancel]

I set up a basic trello rule, when someone posted a comment an d it is moved to the top of the board. 

It has not been working for quite a while.


Please help.

[Alex W]

Hi @Melbert Dancel - welcome to the Community!

As you're a Premium customer, you're entitled to priority support. In the future, you can raise support tickets at https://support.atlassian.com/contact

I've raised a support ticket with our team so you can get this sorted with them. 

You can view this ticket at https://support.atlassian.com/requests/TRELLO-214964/ and you'll be emailed updates.