Trello development feedback

[Eniko Nagy]

First, it is frustrating to have a link to "contact support" and then only to find two options: explore help or write to a forum. Where is the actual support contact? If you don't have it, don't lure and mislead people.

That said, two pieces of feedback:

1. The Windows app needs zoom feature. I have a very large monitor, and I would like to be able to zoom out. As it is, Trello (the beta even more than the old view) looks like an ipad (ie a ton of wasted space).

2. Checklists should be able to be closed up, just like the phone app.

[DiMaggio Tucci]

Hi, and welcome, Eniko!

I think I can clear up the confusion surrounding that link. There are specific cases where support can be contacted using that link. In those cases, that link will allow you to submit a ticket and Atlassian Support will reach out to you. If I'm not mistaken, the system likely detected that the issue you described is one that Atlassian Support is not the intended point of contact for. For instance, product suggestions are by-design handled in this forum, the Atlassian Community. It's just like when you reach out for support for any other product: the system will attempt to route you to the right place. The Atlassian Community is the right place for product suggestions.

With that in mind, suggestion number 2 is a current product suggestion that Atlassian is aware of. It looks like there was activity on that issue as little as 1 week ago, though I do not have access to see what that activity was.

https://jira.atlassian.com/browse/TRELLO-296

I haven't found an entry that matches your first suggestion, but I'm happy to look and see if I can have it added!