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Trello mobile browser unusable

Kinokee
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June 27, 2025

Title. The site is unusable on mobile because you have a giant JIRA ad pop-up ad that 1. does not scale or scroll and 2. no way to remove it without changing the resolution and layout where I then must potentially add and use JIRA "for free" to MAYBE remove it.

All I wanted to do is check what tasks exist using a mobile device and I can't do that.

1 answer

0 votes
Nikola Perisic
Community Champion
June 28, 2025

Welcome @Kinokee 

I understand your frustration. Unfortunately, nothing much can be done from our side. You can create a support ticket for Atlassian that are related to UI issues you are facing. However, you are on the free plan of Trello that doesn't offer access to Atlassian support. What you can do is to sign up for a free premium trial, create a ticket, then cancel the trial. You won't be charged for that. 

Support can be found here

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