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Trello not allowing me to mark task as complete

Named
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February 1, 2018

I just started using the due date function and marking tasks in my list complete. But for some reason this functions stopped working. I still see the checkbox and a due date, but when I click on it to mark/unmark nothing happens. Has anyone else run into this issue?

Edit: I'm using the desktop app for Mac. I have no issues doing the above task via my browser or iOS app.

1 answer

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mercer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 5, 2018

Hey there,

 

Sorry you're running into this trouble. In order for us to get to the bottom of this, it would be good for us to get your console logs.

Can you try something for me?

Please open up the "Console" application (Applications -> Utilities -> Console) and enter "Trello" in the search box, then attempt to start the app.

You can then choose "Edit -> Select All" followed by "Edit -> Copy" and paste those results to us. Those results may contain a small amount of user identifiable information, like your username, so please send them to us in a message trello.com/contact. The results will give us a bit more information on what the problem might be.

Thanks for your help on this, and this'll help us get to the bottom of things!

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