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Trouble logging in

Stephanie Armstrong
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 30, 2025

How do I access my account & Trello Boards that were created with a work email that I no longer have access to? Is there a way for me to verify my account in another way? Thank you for any suggestions or guidance you can provide!

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Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 6, 2025

Hi!

So, if you can't access your Trello account because you no longer have access to your work email, it can be a bit tricky. If you're still logged into Trello on any device, you're in luck! You can create a new account with an email you have access to and invite that new account to all your boards. That way, you won't lose anything.

If you're not logged in anywhere, your best bet is to reach out to your former workplace and see if they can temporarily reactivate your email or forward any verification emails to you. Unfortunately, without access to the original email, Trello doesn't have another way to verify your account. I hope this helps!

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