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URGENT - Logged out and can't log in

Jennifer Creagh
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April 23, 2025

For some reason my Mac has logged me out of my Trello board, and I'm not sure how to gain access again. I set this up months ago and can't recall which email address I used, so have tried both. However, when trying to use either I am prompted to 'sign-up', like I don't have an account set up!!

I am still logged in on my phone, I'm hoping this will help me identify my log-in details so I can log back in on my Mac.

Can someone help me with this?

Thanks

1 answer

0 votes
Nivedhya Vikram
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 24, 2025

Hi @Jennifer Creagh

 

Welcome to the Community!

As you're a Premium customer, you're entitled to priority support. As a result, I created a support ticket on your behalf so we can keep working on this. 

You can view this ticket and you'll be emailed updates. 

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