Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to Add Multi Board Guests with Trello Premium Account

Rachel July 14, 2025

Hi - I've spent over two hours trying to figure out why Trello will not allow me to convert single board guests into multi board guests. I am admin and have a premium account. For reference, there are currently 9 multi board guests associated with my account and I need to add three more. If I remove an existing multi board user from the board then the single board users can access and essentially take the "empty seat." I thought premium offered unlimited multiboard guests though? 

3 answers

0 votes
Rachel July 16, 2025

Thank you! For whatever reason it started working and I was able to add them as multiboards guests without having to make them workspace members. Appreciate your response!

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 14, 2025

Multi-board guests are billable. More details on billing are available here https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/

Rachel July 16, 2025

Thank you for the information. I'm aware they are billable and upgraded to Premium for that purpose and sharing capabilities. I wanted to increase paid "seats" from 9 to 12.

0 votes
Victoria Camron July 14, 2025

Multi-board guests must be Workspace members. When you add a Workspace member, you will be charged for that license. 

I've used the Mirror cards to have cards on other boards. Even if a guest is on one board, you can mirror the card to other boards. I hope this helps. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events