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Unable to log in via the macOS app

Vincent Robatel
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July 8, 2025

I am experiencing a critical issue with the Trello macOS application: I am unable to log in despite using the correct credentials. The error message says ‘Incorrect email address and/or password’, even though I can log in via the browser with the same credentials. I have already tried all the usual solutions (clearing the cache, deleting the keychain, reinstalling the app, testing on another macOS user), without success. Please help me resolve this issue as soon as possible.

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