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Unplanned premium trial

Daria Gizińska
Daria Gizińska
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April 25, 2025

Hello,

 

I inadvertently upgraded my plan to a premium trial period, and I would like to stay on the free plan - can you restore my free plan?

 

Thank you in advance. 

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Nivedhya Vikram
Nivedhya Vikram
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 25, 2025

Hi @Daria Gizińska ,

 

Welcome to the Community!

As you're a Premium customer, you're entitled to priority support. As a result, I created a support ticket on your behalf so we can keep working on this. 

You can view this ticket and you'll be emailed updates. 

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Tansu Akdeniz
Tansu Akdeniz
Community Champion
April 25, 2025

Hi @Daria Gizińska 

Welcome to the community.

Please check out the instructions here: Change or cancel your Trello plan

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Daria Gizińska
Daria Gizińska
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 25, 2025

Hi, 

there is no cancel button. I cannot see the payments there so I can cancel the free trial. Would it be possible for you to do it? I would like to get back to the free plan.

 

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