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Upgrade from Free to Standard not available

Jim Cook October 8, 2024

Hi 

I have a single Trello Workspace and I currently have a single Board, I've been using this for about a month.  When I created the account I took out the free Premium trial but concluded I did not need premium so downgraded to Free.

Now I've realised I need to assign members and due dates to individual tasks, which is available on the Standard plan.  However the only upgrade option I have is to Premium, which is twice the price.

Am I missing something?

 

Thanks for your help

Regards

Jim

1 answer

1 accepted

2 votes
Answer accepted
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 8, 2024

You can click the upgrade button here https://trello.com/standard

Jim Cook October 8, 2024

Thanks for your quick reply!

That worked :-).

Rgds

Jim

Vanessa Skopeo
I'm New Here
I'm New Here
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December 2, 2024

This is unfortunately not working for me. I click upgrade and then it takes me to another page where it still says only Premium is available to select. This is so strange. Help appreciated!

Like Deleted user likes this
Hilfiker Marie
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May 6, 2025

I have the same problem!

 

cdb
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 6, 2025

@Hilfiker Marie Hi, I'm from the Trello Product Team responsible for that flow.

I'd love to get some more information to fix this for you!  You'll get a notification in a couple of minutes that a ticket has been created on your behalf so we can track this and figure out what's going on.

- Chris from Trello

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