When emailing to Trello board, using hashtags isn't placing cards onto the lists?

[Eva Murphy]

Hello Trello Community!

Earlier today I started a Trello board for managing my email inbox, and started forwarding emails into it, using hashtags in the subject line to place the new cards in the right lists (i.e., "#Scheduling" should land in my Scheduling list).  It worked a few times, and then it stopped working! Now they all land in the same list, regardless of how I tag it in the subject line.

What am I doing wrong?

[Matthew N]

Hi Eva

Using a # in the subject line is reserved for labels. The email to board settings is what indicates which list the email creates a card in.  So previously, you must have had a different list selected... See more details at https://help.trello.com/article/809-creating-cards-by-email

[Eva Murphy]

I see. So, is there no way then to forward an email into a specific list?

Thank you for answering so quickly! 🙂

[Eva Murphy]

(I mean, a different list each time as opposed to a single set list)

[Matthew N]

No, or at least not through Trello.  You can use Zapier, and Zapier will give you a separate email address for each designated list. Get started at https://zapier.com/apps/email/integrations/trello.  You'll want to use the 'Forward new emails to create Trello cards' zap.

[Eva Murphy]

Thank you!!