Why am I Unable to Move my Trello Board to an Upgraded Workspace?

[Jenevieve Austin]

I have admin access to the current workspace and the new workspace, but am still not able to move the Trello board. I also have a premium subscription.

When I attempt to upgrade the workspace via the prompt to add another user, it takes me to the Trello pricing page. Upon following the prompts, it tells me there are no eligible workspaces to upgrade.

Why is this occurring?

[Lipakshi Narang]

Hi @Jenevieve Austin

Thank you for reaching out to the Trello Community!

I have raised a support ticket on your behalf. We'll work on it to sort this out for you. 

Hope this helps!

Thanks & regards,
Lipakshi Narang