Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why are my boards performing so slowly?

Amber Hayes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 3, 2025

I have tried logging in on the phone app, desktop app, and from a web browser. All platforms experience the same issue: My boards are taking a very long time to interact with (moving cards, checking off tasks, creating cards). This has been happening for over a week and has come to a point where it's basically unusable. 

 

I didn't really notice this problem until the new updates started rolling out. Could it be that I have too many cards? I add cards to a "Completed Tasks" list so none of my old cards have been archived. 

3 answers

0 votes
fred __
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 20, 2025

@Amber Hayes We've since made some several improvements that should reduce or eliminate the performance issues that you're seeing. Would you please reload Trello and let me know if you're now able to use it without issues? Thanks!

0 votes
Victor Dronov
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 3, 2025

@Amber Hayes I apologize for this bad experience, and it is indeed temporary. We are actively working to pinpoint the root cause and fix this for you.

Do you observe this poor performance on all of your boards? Or only on boards with 100+ cards (like the one you are referring to in your other comment)?

0 votes
ACE
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 3, 2025

Hello @Amber Hayes 
The update is causing performance issues for some people. They're working on it.
Out of curiosity, how many cards do you have active on your main dashboard?
Best regards.

Amber Hayes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 3, 2025

Hundreds in the “completed tasks” list. Around 50 in other lists. I don’t know how to get an exact number. 

Like Victor Dronov likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events