Why do the colours of images turn dull when uploaded the cards?

[Sophie Albini]

When I upload photos to the card the colours of the images are duller than what they should be.

Why is this, and how do I stop it from happening?

[Leo]

Switching Trello to Light Theme might help.  I noticed that when running in Dark Theme, Trello darkens custom background images.  Label colors also darken in Dark Theme.  Would not be surprised if a similar effect happens with uploaded images.

[Hamed Hakami]

I don't know the solution but I found what the problem is. When uploading photos, Trello ignores their metadata, including the embedded ICC profiles of the photos. When I upload Adobe RGB photos to trello I notice when re-downloading that it opens in photoshop with the sRGB color profile. But there is no problem when uploading sRGB images at all.

[Soumyadeep Mandal - SaM]

Hi @Sophie Albini ,

Welcome to the Atlassian Community!

Trello doesn't change anything within your files after you upload them! There might be something else happened!

You can download the image from Trello and compare it with the existing file on your device whether it changes or not!

Even after downloading the image and then while comparing, if you see any changes then you can ask Trello support!

[Suelandre Keys]

The same thing is happening to us with designs that need approval. Have you found a solution yet?