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Workspace closed and now getting recurring charges

Grace Mai
Grace Mai
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June 15, 2025

I had a workspace which had been closed. The system has sent out a notification to let me know the subscription will be renewed. I cannot get into the workspace to manage anything as it's closed. How do I stop the renewal? I've tried to reach out to contact and I get stuck in the contact system with no real help. The system keeps redirecting me to a 404 as workspace is closed. 

How do I speak to a human to get support in this space?

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