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deep links disappear on Trello Desktop app

Andre Almeida Santos
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March 10, 2025

Hey guys,

I have a Mac and have been using Trello integration of Sparks email client for some time (years), often creating a deep link directly into a new Trello card. I can later click on the card and the respective email opens immediately, both on Mac and iOS devices.

For some reason, now the links in the desktop app do not work, and appear grey.
Screenshot 2025-03-10 at 16.04.03.png
The strange part is that the links work perfectly well on the iPhone and iPads. I have tried all sorts of variations:

- create deep-link card on Spark desktop app: works on Trello iOS, not on Trello desktop.
- create deep-link card on Spark mobile app: works on Trello iOS, not on Trello desktop.

I have already deleted Trello app and reinstall it, but no success. 

Any ideas on how to solve this one?


Thanks!

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 10, 2025

Is that link working fine in the web app i.e. if you open Trello in your browser?

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