Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

guest member to new member

Edwin Montgomery
Edwin Montgomery May 4, 2023

When I try to convert him to a full paid member I get a message that says the email is not valid. It is the same domain as all of the other members. Please advise ASAP Please!

Answer
Watch
Like Be the first to like this
1135 views

1 answer

0 votes
Alex W
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 7, 2023

Hi @Edwin Montgomery - I can see you've already raised a ticket with Trello Support for this issue, and my colleague, Alina, is working through this with you. Please continue to chat with her on TRELLO-153351.

View More Comments
Hugo Catarino
Hugo Catarino
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 13, 2023

I have the same issue 

was this solved?

Like
Alex W
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 13, 2023

Hi @Hugo Catarino - we can't comment on the support cases of other users. If you're having a similar issue, please raise a ticket at https://trello.com/contact

Like
Reply

Suggest an answer

Log in or Sign up to answer
Trello
Trello
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.