how to find the site URL of your product within my organization?

[Saskia Sessions-Puplett]

I am trying to contact trello for support regarding an account issue. to contact support you have to enter the site URL of my product within my organisation. how do I find this site name?

it says it should be in the format mysitename.atlassian.net - but I cannot see that anywhere (the URL when I am in trello is a trello.com URL).

Atlassian support directs me towards admin.atlassian.com, and then to look under products - but I see zero products in the list.

is there a direct email address you can contact for support? 

[Lara]

Hi Saskia,

Thanks for reaching out! Lara here from Trello Support.

Sorry for the confusion on the support contact page. The site URL refers to the Jira or Confluence product, rather than Trello.

With that said, Trello Free comes with Community Support. However, I can see that you might need help with your account so I've gone ahead and created a support ticket on your behalf.

Keep an eye out for an email from us!

Lara

[John Funk]

Hi Saskia - Welcome to the Atlassian Community!

I am going to move this ticket over to the Trello group.