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how to stay signed in on Windows 10 app

Bre Parcels
Bre Parcels
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November 30, 2021

Since I upgraded this week (I used to be a gold member, but don't need all the features of premium) my Windows 10 Trello app will not stay signed in even though my browser does. Hella annoying and I'm not seeing a fix.  The app is updated. Any guidance?

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Andrea Crawford
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 30, 2021

Hi Bre,

Apologies for the disruption. This is a known issue in the latest version of the Trello app. Our engineers are working on a fix that should be released soon. 

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Shane Reichart
Shane Reichart
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December 6, 2021

Same issue for me. Following this thread for an update.

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Andrea Crawford
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 8, 2021

The latest desktop version 2.12.5 which was just released contains the fix for this issue. Can you download and install this version and let me know if you still have trouble staying logged in? Thanks!

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Shane Reichart
Shane Reichart
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December 8, 2021

I can confirm that it fixed the issue for me. Thank the team for a quick fix, and thank you for a prompt follow-up!

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