Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

slow page loading problem.

Paolo Musu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 17, 2025
For a few days now, I've been experiencing a slow page loading problem.

I use Trello mostly for work, and some of its pages are very heavy, so it's freezing.

I also tried downloading the desktop version, but it didn't make much of a difference.

So my question is: is it possible to make Trello more lightweight?

Or do I need a hardware upgrade to use it?

2 answers

1 vote
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 17, 2025

Could you please check that in Chrome or your browser the following setting is turned on: "Use graphics acceleration when available".  That setting is usually on by default but if you've turned it off for some reason that could negatively impact performance. 

Additionally, are you using a virtual machine (VM) / virtualization technology by chance?  When using a VM hardware acceleration for animations is not available and can negatively impact performance.

Ilya Kulagin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 17, 2025

Hi, I experience the same issue, I've got a very powerfull Dell Workstation, everything works very quick but the new Trello. It was really fast before update and after the update it's almost impossible to use. Every card loads very slowly while you open it, it really irritates, please do something with it. This is your Desktop performance:

Screenshot_1.jpg

Note: the card analyzed above is very light.

And this is your Mobile performance:

Screenshot_2.jpg

As an SEO specialist I analyze lots of websites and loading speed is one of the most important metrics to Google. With low speed you can lose lots of users. As you see your speed metrics are very very bad, though before the update Trello was really light weight and pleasant to use service.

Please check what slows down your service and fix it.

claventures
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 17, 2025

I have graphics acceleration off because it was causing problems with videos - but I've just temporarily switched it on and that mainly fixes the speed issues.

A good workaround, but of course (and I'm talking to Trello here) I didn't need that performance boost before.

Ilya Kulagin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 18, 2025

It's slow with acceleration, much slower than it is used to be, without acceleration it's a totally useless app. So, I'm sure that thousands people are experience this issue and you need to do something with it. Even more complicated Jira projects are much faster than Trello now.

0 votes
claventures
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 17, 2025

It's got very slow for me since the UI update

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events