Hi everyone,
I'm Asvini, a Product Manager at Atlassian, currently working on our new Backup and Restore experience, which is now in Open Beta. As we continue to shape the product, we're focused on ensuring it meets the security and compliance standards required by teams—especially those in regulated industries.
To help us better support your needs, we’d love your input on the following:
Does your organization require the Backup and Restore product to be ISO 27001, SOC 2,etc or similarly certified in order to adopt it?
And if certification is missing, would that be a hard blocker for adoption?
If the answer is yes—and certification is a requirement—we’d really appreciate the opportunity to learn more about your specific needs. Feel free to comment here and reach out to me at ar@atlassian.com, and I’ll be happy to set up time for a conversation.
Your feedback will directly shape the direction of our product.
Thank you for helping us build a better experience!
— The Backup and Restore Product Team
I've already asked this in a comment on another post but I'll expand my question a bit:
What is the recommended backup solution for non-Enterprise customers? Before I could answer any of your questions meaningfully, there should at least be some kind of solution that every cloud customer could utilize, even if it was limited in some way based on user count (for example, backup no more frequently than weekly for your tiniest customers, although I'm not suggesting that that is a reasonable limitation).