Data Residency - Actions show Coming soon

[Lior Marantenboim]

Hello everyone,

I have a Standard subscription for Jira Service Management, Jira Software and Confluence. When I go to Security > Data Residency it shows that all three products are in EU and US West. I'd like these to be only in EU but in the Actions column all three show as "coming soon". Is there anything I am missing here or is this temporary?

Thanks in advance,

Best

Lior.

[Girish_Shenoy]

HI @Lior Marantenboim 

Data Residency should be fully functional by now for Jira, JSM, Confluence. if you do not see the option, please raise a request with support for the same, they should be able to help you. however please understand few disruptions you will experience through the move.

https://support.atlassian.com/security-and-access-policies/docs/move-data-to-another-location/

[Maik Gnyza]

Hi Lior,

the Rollout for Data residency is on the Roundmap. Look at the Roadmap.

BTW: In an urgent case, write to atlassian support. Maybe an early change is then also possible.

Regards

Maik

[Michael Ziegler]

hello @Lior Marantenboim 

i currently recently a request directly by the support team and got a date next week for pushing my sites to EU (Frankfurt)

BR