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Atlassian Community Round-up: May 2024

 Hello Everyone!

It’s that time once again to take a look at everything that has happened in the past month! From major events, to product announcements, to amazing people providing great tips & best practices to help the Community, I guarantee there is something here for everyone. Let’s get started!

Announcements & Highlights:

As always, there are a TON of amazing things happening and here is just a small sample of all the great things you don’t want to miss out on!

New Features & Product Updates:

Want to keep up to date on all the cool things Atlassian has announced about their products? Be sure to read through these, then go check out all the others for your favorite product!

  • First up, let’s start with what was probably the BIGGEST announcement from Team ‘24, Atlassian’s newest product coming soon, ROVO. What is it? In a nutshell, it will be a new virtual teammate to help teams find and connect with their work, as well as learn and take action. Check out this aggregated article which points a number of resources for you to learn more about it.

  • Next up, no Guard isn’t exactly a new product, but rather a rebrand. Atlassian Access is going by the new name of Guard. All of the features from Atlassian Access today will be a part of the Guard “Standard“ subscription. Guard “Premium“ (which has yet to be released) will add all of the threat detection and remediation features from Beacon (which has/is currently in Beta).

  • Speaking of rebranding, get ready for all those Jira acronyms to get a little bit easier as Jira Software (JSW) and Jira Work Management (JWM) are going to be combined into a single product simply called “Jira“. Want to learn more about what this means? Check out the article which will talk about all the powerful features that are being brought together and stay tuned for future announcements about what this will mean for future developments.

  • There were so many updates to Atlassian Intelligence capabilities across all of the Atlassian Cloud products, I really wanted to include them all, but I thought I would share the one that I thought had some of the coolest enhancements. All coming soon, AI is going to improve your Agent productivity with, AI issue triage for taking actions such as bulk assignments based on ticket information. AI sentiment analysis to help identify customer frustrations earlier and Agent recommendations to help identify next steps and/or SMEs to ask for help.

  • I wasn’t sure if this should have been posted as an announcement or a product update, so here we are. If you missed the earlier announcement, effective March 11th, 2024 Atlassian deprecated the ability to login directly to Opsgenie. You are now required to use an Atlassian ID to login to Opsgenie. If you need SSO as a part of your process, you will need to look to Atlassian Access Guard to accomplish this going forward. Be sure to check out the details in the article if you are impacted by this decision.

  • Next up, and this is one I’m very excited about, it is now possible to display JSM Assets in Confluence. For those of you like me who have sets of Assets that you want to share with people who aren’t JSM agents, you now have a means to do so! Check out the article for details on how to accomplish this.

  • Next, new audit log entries for Space and Page exports are now going to be displayed in the organization audit log for Confluence Enterprise and Guard Premium subscribers. More information about the activities happening in your Confluence site are always a welcome improvement.

  • Have you always wanted to be about to just simply add that external document into your Confluence content tree without having to first embed it into a page? Well, now you can with Smart Links! Simply create a new smart link (like you would a page, blog or whiteboard from the create button, add the url to your document and poof! Now it’s in the content tree!

  • Now, you can find your Compass components easier with new drop-down custom fields for filtering.

  • Finally, we close things out with all the amazing new features that were announced for Compass at Team '24! Which includes, but is not limited to - a new native integration into Jira, A new developer experience dashboard and the acquisition of Optic for API documentation.

Trending discussions you should join:

Want to join in on some trending discussions? Be sure to check these out!

Questions left out in the cold:

Why not lend a hand to another fellow Community Member and try answering some of these questions!

Automation Corner:

Looking for inspiration to optimize your processes? Check out some of the cool things people are doing with automation!

It’s hard to believe another month has already come and gone. Please be sure to stay healthy, stay safe and I’ll see you back here next month.

Take care!

7 comments

Andy Gladstone
Community Champion
June 2, 2024

What a way to spend a Sunday morning - following up on the golden tickets you have provided here!

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Karine VANEL
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 3, 2024

Thank you for this summary work !

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Teodora V _Fun Inc_
Community Champion
June 3, 2024

What a massive update 😍 (like every time)

Thank you for featuring my article @Jimmy Seddon

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Mike Carstensen
Contributor
June 4, 2024

Wow.. that is massive. Thank you. 

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Susan Waldrip
Community Champion
June 12, 2024

Great update, Jimmy! Thank you for doing this, your updates really help us keep up on changes that will affect us.

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Juan Carlos Pin
Contributor
June 14, 2024

What a month! So much to digest here!

 

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Dr Valeri Colon _Connect Centric_
Community Champion
June 14, 2024

@Jimmy Seddon You shine bright like a diamond! 

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