@Sheila ForwardDavis It would be great if you can post this question in the group related to Jira product in the Community. This way you will get the required assistance/guidance quickly.
This is "Welcome Center" group and is not the appropriate place for such questions.
I forgot to mention the same thing that @Taranjeet Singh stated.
Looking forward to assist you once you post your ask to the appropriate community group.
Best, Joseph
@Sheila ForwardDavis Welcome to the Community! Be sure to check out any product collections that interest you, as well as our member journey and Friday Fun. 😄