Welcome Wednesday: What do you wish you knew more about with the Atlassian Products?

[Jimmy Seddon]

Hello Everyone!

Welcome to another wonderful Wednesday! I've been happy that things are warming up and the snow has been melting in my part of the world, I hope things are going well for all of you.

Atlassian has done a great job of release a ton of new features recently for a number of different products. My question for everyone this week:
What Atlassian product or feature do you wish you knew more about? This doesn't have to be limited to new features it might be something that has existed for years but you have never really had the chance to work with it.

For me, Atlassian has been releasing new features for Jira Service Management faster than I can keep up. While I have a pretty good handle on Forms & Conversational Ticketing (which is in Early Access), I'm still struggling to help my team find our feet with Insight. I have been reading as much of the documentation as I can to try and figure out the "best" way for our team to track our lab assets but we aren't 100% happy with it yet.

I'd love to hear what you are itching to learn more about. Please let me know in the comments below!

Have a great rest of the week!

[Jimmy Seddon]

I'd like to welcome all the new members to the community!  We'd love to hear from you too!

@Diana_Architect_ZigiWave @Ashok Barik @balajisk @Tunga Vishnuvardhan @Sophie Ann @Kevin Parker @Evgeniy Galaktionov @Peng Zhou @AdaN @avyas @Drew Lanphear @Evangeline Black @Ivan Lott @Jody Newkirk @Luan Silva @Mobile-APP1 @nithya anand @Oleg Vegera @Richard Kallas @Alvaro G orange @Anirudh Dobhal @Brian Feeny @Pauline AWAD @David Gan @David Murphy @Johan @Jonas Van Waes @Marcel Maas @Nirapada Ghosh @NISHANT DESAI @Phong Vũ Quốc @Priya M @Rachel Murray @Jakob Worre @Sonal Agarwal @Torsten Berger @Adam Skelton @Adeel Shoukat @asperry @Brett McLindin @Dave Baird @Delbros Leasing @duke.le @Facundo Rua @Francesco La Bianca @[deleted] @Heather Merk @Inthikab Thahir @ishangBaniya

[Jimmy Seddon]

I'd like to welcome all the new members to the community!  We'd love to hear from you too!

@IT Team @Jackie Sutter @james park @Jamie Wilson @Jannik Rumsch @Javier Alegria @Jim McLachlan @Joker @lamella @Laura Xu @Lauren Folley @Mairi Nixon @Malek Naziya @Matthieu Imbert @Maximilian F @Mike Verstege @nguyen.vo @Ovidiu Ostafi @Paata @Pir8Radio @pockies @Pro Admin @Ricky Martin @Ripanjot Aneta @s_beausoleil @Sai @scrollbart @Sebastian Schmidt @sirma er @Suriyakumaran @[deleted] @tim.castle @Vipan @Константин Луговской @Iliyas Ahemad Siddiqui @Aitor Morales @Ajita Kopparapu @Akshay Wagh @Amministrazione @An Nguyen @Andries Mponeng Tshangan @apto @Arick @Aşkın Kısık @Benjamin Sisson @Bernhard Brämswig @Betul Kaplan @Bhawna Sharma @Candice @Catalin

[Jimmy Seddon]

I'd like to welcome all the new members to the community!  We'd love to hear from you too!

@Clarissa Vargo @Dave Beaudoin @David Backup @DevSoft - Grupo Morada @[deleted] @Donald Chan @Doug kapell @douglas.jennings @Edwin Saji Uthuppan @Emad Sarhan @Frank Ceci @GAN PEOY JOO @harri_rajala_koivu_solutions @Igor Kryvyi @Ingela Norrby @javiercabello @jczornik @Luca @Jian Liang Low @Jonathan Wang @joris.costes @jrvanz @Katie Glenn @Keith Winsor @Kelly Thoma @Kemal.ATASOY @klin111 @Konrad Dlugosz @Lucas Pessoa @Ludvig Lindström @Manuel Will @Marco Cabrera @marijn peppelman @Maxsuel Pena @Michelle Boldison @Meghan Frazier @Michał Stonawski @Michiel Coghe @Mike Paschal @Milena González @Molly Anderson @Monica Grace Rajaselvam @Moria Haliwa @MR ZJVIDEO @Nick K_ @Noel Melvin @Orthos @Panagiotis Doulgeris @Paul Taylor @Randika Palipane

[Jimmy Seddon]

I'd like to welcome all the new members to the community!  We'd love to hear from you too!

@Rich Phillips @Ryan Goggin @Sami @Sankar @Sarah Daily @Scott @Scott Mains @shiva K @[deleted] @Silke @soinard @sokoonwah @Stephanie Ushakov @Tamay Hanlioglu @Tetiana T_ @Thomas Henry @Thundr @[deleted] @Utkarsh Shah @Анастасия @Дмитрий Косарев @Евгений Балышкин @Павел Заморев @Сулимова Евгения @Ashutosh Dwivedi @Atharva Nirdesh Varshney @Bianca @Dolores Sirola @Julian Scharf @Kellie Finch @Mark External 2 @Pau Rotger @paul_nainc @[deleted] @Vaibhav Dingreja @Vanny Reyes @Daniel Lau @Aaron Lawrence @Aarte Verma @abdullah farooq @Abilash B R @abreton @Ada Crutchfield @Adam Jawad @Adam Lukasz Piekarski @Adam Spencer @Ahmad Jawabra @Ailson Cardoso da Silva @Alain BELLON @Alexandre Scheidt

[Jimmy Seddon]

I'd like to welcome all the new members to the community!  We'd love to hear from you too!

@ali jawad @Ally Ismailani @Amanda Brazier @Amrit Keshav @Andreas Dahmm @Andreia Rodrigues Moreira @Antonio Aguirre @April Aramanda @Arash Afshar @Arkadiusz Sapiejka @Arnold Te @Aryan Malhotra @Ashley Hyatt @Asim Zakir @asundust @ati bárdos @Avanesyan95 @Axel Gruhn @Azhagiri R @bakerjw @Bandeep Dhillon @Barry Spryng @bbain @bmurphy001 @Bobin Joseph @Bradley Willis @Brandon Taylor @Brett Parkhurst @Brian Ribeiro @Briges Franc @Callum.statham @Caryl Loudin @ChrisLaFrombois @Christi Cheek @Christiana Rau @Christine Hines @Christopher Lia @Conrado Maggi @Consuelo San Martín @DocuWerx @Cristina Pravato @Dan NG @daniel delgado @Daniel Vila - DISASHOP @Daniele Donnini @Darren Plumridge @datta_kugve @David Board @David Brown @David Bush

[Jimmy Seddon]

I'd like to welcome all the new members to the community!  We'd love to hear from you too!

@dbrogger @Deepak Thakur @DeepakS @Destiny Porter @Devin Mullane @Syed Hamza Ali @Dhanraj Prabhakaran @dheeraj nagar @Dianne Skoll @Donna Porter @dora @Dream001 @Egokiphovwen Okiemute @Elaine Ma @Eli Albert @Elisa Toma @ESTER ESPAÑA @Ezekiel @Ezra Shiram @fatemeh moradian @Fatima Waizy @Federico Sedia @Felipe Silva @Fittr Bites @FIXED-TERM Nagam Tejaswi (BT-CO/ETP1) @Flaviu Paul @flombi 2 @Floris Scherb @Flow Team @fuck wank @Gabriel Chifu @Gary Ng @Geetha D @George-Paul de Lange @Ghoncheh Rasouli @Glen Callegari @Gordon Gibb @Gracie S @greg s @ha222y @HaiXin.Sun @Hamed Hiasat @Haojie Yang @Har.100122 @Harihara Subramanian @Harper, Peter @Harry McKechnie @Harshal pore @Hein Thu Ya @Herbi Shtini

[Jimmy Seddon]

I'd like to welcome all the new members to the community!  We'd love to hear from you too!

@Holaplay @HRM @Hueson Wong @HV @Ignacio Vidal Ballester @Imran Jamal @Ine Nieuwenhuijzen @Isabella Guerrero @Ivan @Jacob Williams_TQA @Jacqueline C Smith @Jakub Smatana @Jakub Stephan @Rick @jan_slusarczyk @Jarkko Lahdenperä @Jennifer D_O @Jeremy Chang @jing he @Johana M @John Caliendo @John Murphy @Jonathan Barnett @Jonathan Castro @Joshua Augustinus @João Matos @Juan Carlos Cavero Gracia @Julian Wong @Juliana Berossa Steffen @Justin Alcorn @Kamlesh Rewapati @Karim Abrik @Kavin Sydalack @kbrooks @ken_doan @Ketan Panchal @Kevin Messerschmidt @Kha @Kieron Lawlor @Kilo @Krishna Peesapaty @Kristie Krchňavá @Kristoffe Angelo Ambe @Kyro Slangen @Kyuhyun Kai Kim @lahiru @lanit admin @Larecia Capehart @Larissa Michelin @Laura Ulmer

[Jimmy Seddon]

I'd like to welcome all the new members to the community!  We'd love to hear from you too!

@Laurent Winckers @Leandro Matías Doldán @Lena Bernhard @Lesley Smith @Liam Ann @Lienke @LIM YI KIAT _ @luca_amerio @Lucy Holder @Luiz Felippe Rodrigues @Madison Small @Malek Mohamed @Mallikarjun Reddy @Manish Swami @marcelnet @Marcelo Walther da Silva @MarcMitten @marcus_lyne @Marian Magna @Marina Triebe-Gravel @Mark Ross @Mason Ratcliff @matt.taylor @Matthew Johnson @Matthew Watkins @maxou42 @Megan Klymiuk @Mela @Mert @Michal Kuchowicz @Micheal Chung @Michele Caramello @MintCCookie @Miroslav Šedý @MONDAL SONATAN @Monique Milder @Nadja Louis-Jacques @Natalya Nazario @Nazia Yameen @Neeraj Sharma @Nguyen Hoang Minh @Niall Poole @[deleted] @Nicolai W. Christie @Nigel Wu @Nikita Moiseev @Nikki to the Q @Nir Liran @Nirmal S @Nirmal Seneviratne

[Jimmy Seddon]

I'd like to welcome all the new members to the community!  We'd love to hear from you too!

@Nishtha Malhotra @Noel Knaepen @Noic @Norah Nneoma @Norm Goyette @ondaly @oren @Pablo Soto Guerrero @Paddy Duke @Pam Hayes @Pankaj Awaghad @patelpreksha @Patrick Jason Lomod @Patrick Kap @Pawel P @Pax-NKUNGA @Phil M @Pi Lindstroem @PixelMaster @Preethy Nitin @Punit Swami @quentin @Rabia S_ @Rahem Goling @Rajesh.keni @Ralph Perez @ramesh.na1 @Ramya Vadlamani @RAY BAKER @rcwalsh @rezki @Richard Bowen @Richard Dasilva @Rith Roeurn @Robert Kuyler @rocco_wong @Rohan Rana @Roi Prist @Ron Chapek @Ron Kaledas @Ronnie Mishra @roselita.berta @rpedraza @ruchi @rue gambeta @ryan.casupanan @sagi daysi @Saif Imran @saisharan.sripada @Sal Pike

[Jimmy Seddon]

I'd like to welcome all the new members to the community!  We'd love to hear from you too!

@Saman Karimi @Sankalita Sengupta @Sara Khan @sarah ammoura @Sarah Coleman @Sarg_is @Saumya Singh @Saurabh Kumar Sinha @sgirish11 @Shawkat Ali @Siddharth Sharma @Som Gollakota @Sreejith Muralidharan @Steckelfisch @Stef van Zon @Stephen Mollison @Steve Abrahall @Steve Bond @steven_peck @talg1978 @Talha Zahoor @Tarun Kumar @Teresa LaChina @tetyana solano @The Dude @TheAdmin @Thomas Jenkins @Tizi @Tony Simmer @Tula.Talluri @Tyler Dobie @UI91 @user1647466840182 @UTLS United Through Life’s Struggles @Valery.Boltavsky @Vera Kartalou @Vicente Mantrana @Vincent De Mello @Vladislav Kuzmenko @VONCAN @wall-e @Wesley Nash @xin_chen_external @yanhuan @Yohan Brunet @YoWAPlus @Ju Fa @Zejia Chen @Вероника

[Jimmy Seddon]

I'd like to welcome all the new members to the community!  We'd love to hear from you too!

@Сардор Юлдашев @Сухоруков Александр @عبدالله السبعاوي @名字11 @大和田遥 @臼井直哉 @諶玟萁 Elly Shen @김창대 @진파 @Amanda Quinn @Gyr Tech @ikram said @Kirk Mavroulis @Mark Mosior @Nicolás Pirsztuk @Rebecca Rodriguez @Scott P @Shinya Hayashi @Srinivas @Yuriy Buha

[Gabriel Chifu]

Hey @Jimmy Seddon ,

I wonder if my question reach your team, I don`t know If I posted on the right tags. How long it usually takes to receive an answer?

If I send an email to an external partner then my coworkers cannot see in Jira to whom that email was sent. Is any setting that allows Jira to put the email header in comments (to and cc), this is the default option in OTRS.

[Amanda Quinn]

Hi @Jimmy Seddon!

I've actually been around a while on my work account, but just set up a personal one to play with the cloud version of Confluence. I'm really looking forward to learning more about it and having the freedom to do whatever I want with it instead of asking for IT to install all the cool stuff! :-)

Confluence and Jira have been a huge game-changer for my company and my job specifically, so I pretty much want to learn everything there is to know about it.

[Ron Kaledas]

I wish I knew how to edit the sidebar in Confluence!  I just can't seem to find anything on how to do that...(see my one and only post about this).

And thanks!

[Andy Gladstone]

I've really started to fall in love with Trello. I've taken @Brittany Joiner's 101 class, and I'd love to see more training content for more advanced features and usage.

[Brittany Joiner]

Thanks @Andy Gladstone !! You are in luck because I'm getting ready to launch some more courses 😊 Working on my Trello Automation one that is ALMOST ready to go - like maybe one week away.

[Taranjeet Singh]

@Jimmy Seddon Thank you for this amazing post and topic!

Recently, there have been a lot of features, & apps that have been released and integrated (available out-of-the-box) with Jira and Confluence Cloud products, and all of them have been highly useful for users already, even when they were available as Marketplace apps for Atlassian Server/DC hosting options.

- Atlassian apps that I would love to learn more about to gain expertise: Insight - Asset Management, Advanced Roadmaps for Jira Software Cloud.

I worked with the server versions of these apps for a very short time during the start of my career as an Atlassian tools consultant, when these apps were not so mature as they are today.

- Atlassian features that I wish I knew more about - Issue Collectors in Jira Cloud, Sandboxes in Jira Cloud Premium, especially I wish I can get more information on whether it is a good idea or recommended to use Cloud Sandbox instance of Jira for Test Migration to Cloud; if not, then why; if yes, then how should I go about using them for Test Migration without any issues/conflicts with its Cloud Production instance of Jira.

- Atlassian products that I wish I get a chance to work more & more to gain working knowledge: Jira Align, Bitbucket Cloud & its pipelines.

The list can be longer, but I would stop here since these products/apps/features are the higher priorities for me.

Have a great Wednesday, everyone!

[Sebastian Schmidt]

Not really a feature but Crowd has since over 5 years still no hardware requirements guide, i mean how will you calculate ressources for a VM for testing or poduction that way? Any expereince to share on that?

Also the Supported Platform Page of Bamboo is the only one that lists Docker compability but with 17.X a really really old one. No info on the other products but image are avaible, also there is no mention if a docker container needs more or less or the same ressources as a VM.

(With "other products" i mean Bamboo, Bitbucket, Confluence, Crowd & Jira)

[Patrícia Fortunato Montenegro]

Hi @Jimmy Seddon

It's a great question! I'm a business developer, so I would like to have training with an overview of Atlassian tools technically and sales main details from each tool.

It could be a nice Atlassian Partner knowledge review for partners 🤗🤩 . 

Thanks, and have a great Wednesday, Community! 😉

[AJ Barks - Old Street]

Apologies for the pure Sales Chuggery - and full disclaimer, I am a Marketplace Vendor - but when I started using Marketplace 10yr ago as a BUYER, I really wish I knew that I could have reached out directly to Marketplace Vendors to discuss free training, free Support, in-depth demos, extending our trials until ready to buy, discounts through Promotions etc. etc.

This knowledge is not openly available from Marketplace and is not common knowledge within the basic user circles, only the veterans... 🥸  😢

Example screenshot of Promotions from Jira, but the same for Confluence:

[Elizabeth Barr]

*taking notes* ;)