How to automatically add support@eazybi.com as watcher for tickets about eazyBI?

Hi,

Could you please share some tips or documentation page where it is described how to set support@eazybi.com as default watcher for all tickets created in community.atlassian.com as we don't receive emails when customers create new tickets?

Kind regards,

eazyBI support

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As Thomas says, it's in progress. Ways to better watch and support our add-ons in the Community is very high on the list of improvements.

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Hi,

at the moment, it is not possible to subscribe to a search term. You can only watch a channel.

But Atlassian is working on the ability to subscribe to a search.

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How to automatically add support@eazybi.com as watcher for tickets about eazyBI?