i cant get the account i do all right in the website

[Ana Beja]

I do all that atlasian says to do in the url, but it seems like a bug, because when i introduce even the first letter it turns red and never accept my free entrance i really need this can this be fixed please.

[Dirk Ronsmans]

Hey @Ana Beja 

Can you explain a bit more what you are trying to sign up for? Maybe screenshot?

is this

• a new cloud site ?
• atlassian id?
• some event?
• …

[Andy Gladstone]

@Ana Beja Welcome to Atlassian products! 

What specific product are you looking for assistance with?

[Muhammad Akram Sharifi]

Hi @Ana Beja 

if you are in the cloud go to the account settings and add product 

or add screenshots to help you better