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Cathy
Contributor
Posts
Re: Re: Can I pull data from a custom field into the issu...
Question
Replied November 9, 2018
How do we add or remove options in the customer portal ticket view
Question
Asked November 8, 2018
Can we create canned responses (triggered preformatted personalised comments for standard updates)
Question
Asked November 8, 2018
Re: Can I pull data from a custom field into the issue su...
Question
Answered November 8, 2018
Can I pull data from a custom field into the issue summary (subject line)?
Question
Asked November 7, 2018
Re: Re: Setting up a mandatory field for root cause for a...
Question
Replied November 2, 2018
Re: Setting up a mandatory field for root cause for a pro...
Question
Answered November 1, 2018
Setting up a mandatory field for root cause for a project
Question
Asked November 1, 2018
Re: Re: How can we configure our service desk to assign t...
Question
Replied July 25, 2018
Re: Re: How can we configure our service desk to assign t...
Question
Replied July 25, 2018
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April 2, 2025