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Jake Bartlett
Atlassian Team
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Customer Success Manager
Posts
A new Statuspage Support Ticketing Experience
Article
Posted July 10, 2019
Understand impact, provide reminders, write like a human + more scheduled maintenance tips
Article
Posted May 21, 2019
Hi Nick, I'm afraid we don't expose login events or passw...
Question
Answered May 16, 2019
Hi Nick, I'm afraid we don't currently track or expose lo...
Question
Answered May 15, 2019
Define communication channels, prepare templates + more incident communication tips
Article
Posted May 14, 2019
How to prepare for incidents, and how to communicate about them when they arise
Article
Posted May 7, 2019
How to write good status updates
Article
Posted April 30, 2019
Tips for writing well when you're in a hurry
Article
Posted April 23, 2019
Ok thanks for all the context here! Since there wasn't an...
Article
Commented April 5, 2019
Was an incident created for that outage, or was a compone...
Article
Commented April 4, 2019
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Last active
August 31, 2020
