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Does cycle time of an issue reset if a story moves from 'in progress' back to 'to-do?'

Elesha
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September 23, 2019

One of our stories got picked up and started, the story was moved to 'in progress.' The story got de-prioritized and moved to the backlog so this was still 'to-do'

How would this impact the cycle time?

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Jon Cossin
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August 7, 2020

We also need a way to reset the cycle time for some issues where the cycle started accidentally.  How can we reset the cycle time clock for an issue?

NAYANA
Contributor
July 8, 2021

Also does putting a story on hold stop the clock for cycle time calculation?

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