I recently passed the ACP-120: Jira Administration for Cloud exam, and I wanted to share my preparation journey for anyone else on the same path. I primarily followed the official Atlassian study g...
Hi Folks I am trying to configure an automation to notify technicians in Service Desk about their tickets which will breach our SLA. I tried one automation with Atlassian AI. That one was running,...
...imple "blocks/is blocked by" or any other short label. In practice, I am using jira for requirements management (not just in the software sense -- this is physical engineering involving things being built a...
...ases that show how teams across industries are using SLA analytics in Jira to: Compare SLA outcomes across projects, priorities, teams, etc Identify risks before they turn into breaches C...
Hi Community, I’ve set up an automation rule in Jira Cloud to copy labels from a parent issue to a newly created subtask. I'm using the smart value {{issue.parent.labels}} , selected from the s...
With the new Jira upgrade, on the Active Sprints screen, it no longer appears to tell us what sprint we’re in unless we go to the backlog. I tried to add a note to it in the sprint goal s...
...or Jira and Confluence apps. This new badge signals something deeper: a shift toward safer, faster, and more trustworthy cloud experiences — powered entirely by Atlassian’s own infrastructure. F...
...rder to post I need curl, which I tried like this: curl -X POST "https://xxx.atlassian.net/rest/api/3/project/xxx/role/10010" \ -H "Content-Type: application/json" \ -d '{ "group": ["jira-a...
I just received an email about my organization being deleted. Is this my entire organization? I have 2 or 3 sites that I usually work in.
For the Atlassian community and documentation, can I change the langauage to French from English?
Hi, I need help. I want to know if I can modify fields in Version? For example, remove the Development field?
Hello, I want to do de next JQL to get all ticket in Sprint X. I want to see the task and subtask. I read about standardWorkTypes() and know that query: type not in standardWorkTypes() is to get the...
We have generated a cycle time report for a large number of projects and tickets. It has an odd gap in the graph that doesn't seem to exist in the data. Can anyone explain why this might be? ...
I want to create the dashboard to see all the projects in the jira. If I click any project it open another dashboard it will show all the gadget within the project like pie charts, filter results l...
I once worked for a company that released a new product every day - around 8pm. A few hotfixes followed before midnight. Most work started that same morning, and it wasn’t unusual to change the scope...
Issues lagging in your sprints, but can’t pinpoint why? It’s a common challenge especially when Jira shows movement, but the actual progress isn’t there. Teams often see issues “move” across s...
Hi Team, I'm using jira webhooks to get the work log data and also the webhook triggers on the worklog changed so, I want to get the current date worklogs from how can i do that. Thanks.
Hi there, I need to migrate 5 projects from one Jira Cloud instance to another. I'm only looking to move the projects themselves—no global settings, users, or configurations. What would be the b...
I’m looking to create a consolidated roadmap that provides a unified, high-level view across multiple projects. The goal is to have a single plan view that aligns timelines, milestones, and key deliv...
Hi, I want to create a report/view/something to show the lifecycle of a request that starts from a PM task, goes to a product analysis , then development does the 'needful' and then tech team gets t...
Wir haben eine Automation die (auf manuellen Aufruf) einen neuen Vorgang anlegt. Diesen Vorgang wollen wir automatisch in den Status 'To DO' setzen bzw. direkt in diesem Status erzeugen. Allerdings k...
We want to be able to extract comments on Jira tickets to understand how frequently they are done. Ultimate goal is to flag any tickets that have not had any comments beyond a certain number of days....
Hello, I'm currently trying to set an automation using deploymentName criteria. It works partially and I don't understand why. Here is the detail of an issue deployed on multiple envi...
Hi, I have a problem with an AO created by my plugin. I need to add a constraint to my AO so we cannot have a multiple lines with same values in these columns (ID_OBJECT, USER, TYPE). Than...
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