Community resources
Community resources
Community resources
- Community
- Tag: user-management
Tag: "user-management"
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Our organization currently has no active billing admin. I am an Org Admin (email: REDACTED), and need access to the Billing section to manage our subscription. Please assign me billing admin rights...
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Managing user groups effectively is essential for maintaining security, controlling access, and ensuring smooth collaboration—especially in growing environments like Jira and Confluence. With BulkOps...
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I tried with steps explained in the below article but I could not find 'login As User' on the user records of JIRA and in USer directory. I'm a org admin. https://support.atlassian.com/user-manage...
- Jira
- Question
- cloud
- jira
- jira-cloud
- not%20applicable
- user-management
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Admin has left the company. I am org admin and owner but dont have add/delete user permissions.. how do I raise a ticket to Atlassian to get this fixed. I keep going in circles with the AI support bu...
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Hello, I am in the process of replacing groups in my Jira instance because of the merger of Jira software and Jira work management. Well, I wanted to change the name of a group first from jira-work-...
- Jira
- Question
- cloud
- jira
- jira-cloud
- user-management
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I am trying to contact the Service Request Support to help either promoting myself to Org Admin or disabled the 2FA of the ex-employee so that i can access to her account with no avail. I was keep le...
- Jira
- Question
- cloud
- jira
- jira-cloud
- not-applicable
- user-management
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As a Solution Partner, helping clients optimize their Atlassian environment means going beyond just functionality — it’s about cost control, automation, and compliance. Inactive or unused Jira Clou...
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Hi Community, Most organizations work with different people on their sites. Often several of these will have their own Atlassian Accounts (an account not managed by the organization who owns the sit...
- Jira
- Question
- audit
- cloud
- jira
- jira-cloud
- user-management
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Hey everyone, Quick question: is there a way in Atlassian admin or management tools to see who accessed which products—like Jira, Confluence, or Opsgenie—and when? I’m looking for a daily-level act...
- Jira
- Question
- atlassian
- cloud
- jira
- jira-cloud
- management
- +2 more tags...
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How to retrieve `added_to_org_date` for users in organizations using the legacy user management syst
Hi Atlassian team, We are currently collecting the `added_to_org_date` for users across various organizations in our platform. For organizations that are using the new user management system, we are...
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We are new to Jira and Jira Service Management and I am in the process of building out our projects etc. Does anyone use Jira or JSM to track applications that users are given access to ...
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Issues Unlinking SCIM user from Atlassian account I have tried performing the curl command mentioned on https://developer.atlassian.com/cloud/admin/user-provisioning/rest/api-group-admin-apis/#...
- Jira
- Question
- cloud
- confluence
- jira
- jira-cloud
- scim
- +1 more tag...
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Hi Atlassian Community! Recently, I came across a discussion about managing large Jira user export files and the complications of importing the data, for example, into Google Sheets. Usually, the ...
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Hey again, Crowd warriors! 👋 Mahima here and I’m back with another dose of sanity-saving automation tips for your admin life. If you’ve been with me through Article 1 (why automation is a must-hav...
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In large organizations, finding the right teammate or understanding someone’s role can be harder than it should be, especially in a remote or hybrid setup. That’s why the Enhanced User Profile for J...
- App Central
- Article
- user-management
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👋🏼 Hi Community! We have been working on some exciting changes to the user profile in Atlassian Administration that will be available in early access later this month (June). We’re introducing a ...
- Enterprise
- Article
- eap
- user-management
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Hi Community, I'm currently administering both Jira and Confluence Data Center and I'm looking for a reliable way to track the number of active individual users over a certain period (e.g., past 30...
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As organizations evolve, team members leave, projects end, and user directories start accumulating inactive or duplicate accounts. These unused accounts can become a security risk and cause unnecessa...
- App Central
- Article
- user-management
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Hey everyone! I’m Mahima, your go-to Crowd admin ally — here to make user management a little less “ugh” and a lot more automated. If you’ve ever found yourself buried under onboarding t...
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As Jira administrators, we often face the challenge of adding large batches of users to our instances, especially when we create new Jira Instances. Manually creating user accounts one by one is not ...
- App Central
- Article
- user-management
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I'm looking for some advice from the community on best practices for group management through Azure AD. Is Scenario 1 possible? What are other people doing? What should I avoid? Where are ...
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Managing user assignments in Jira Service Management (JSM) can be time-consuming and error-prone, especially in growing teams and organizations. That’s why appserve.ai developed Customer Group and Or...
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Our HR department would like our team to take over reaching out to staff for their shipping address. We recently started using JSM and I'm not seeing a clean workflow for this. Any suggestions?...
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In large organizations, finding the right teammate or understanding someone’s role can be harder than it should be, especially in a remote or hybrid setup. That’s why the Enhanced User Profile for...
- App Central
- Article
- user-management
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"Who exactly has access to our Jira instance right now?" - Your Boss This question keeps many Atlassian admins up at night... Look at your user list and you may find a concerning mix – your empl...
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