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Community resources
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- Tag: approver
Tag: "approver"
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i've been demanded to temporarily block users on ActiveDirectory under certain criteria. Their users remain on my OU, but appear at JIRA with the suffix "(inactive)". However, i have approval-...
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One of our Developers has said it would be really helpful if when a colleague submits a Pull Request in Bitbucket for the corresponding Jira ticket to be auto assigned to him as the Approver.&n...
- Jira
- Question
- approver
- auto-assign
- bitbucket
- cloud
- jira
- +3 more tags...
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Hi y'all, I am currently trying to figure out workarounds for a requirement that would need an Approval Step in JSM that has one specific person + any person out of a specific group as an approver....
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...o automatically assign approvers to a service request ticket. The approver information is stored in Assets objects, and the ticket is linked to the correct object. However, the automation rule fails b...
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Hi community ! I have a challenge which consists of sending the approver the message to accept or decline via direct chat in Slack From what I've seen in other forums, t...
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Hi community ! I have a challenge which consists of sending the approver the message to accept or decline via direct chat in Slack From what I've seen in other forums, t...
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Hi! We’re having a Team-managed Jira project with an approval process for a certain transition. My goal is to be able to set future approvers already when creating the ticket. It seems to me, t...
- Jira
- Question
- approver
- cloud
- jira
- jira-cloud
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...or approval' status - The issue is, we cannot select any approvers as the group says 'No approvers added' When I go into this group there are 12 users within this group - H...
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Hi all, I have had a few users today log the below issue - They have received a Jira email with a URL to 'View request' that requires approval - When the use clicks on View Request, they get t...
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...ried adding the approver via automation but have had no luck. Is this possible? I have tried was is said in the below link but have had no luck. https://support.atlassian.com/jira/kb/how-to-auto-p...
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...pprove? Use case: Someone raises the request and is the main approver. In case this person is not available, but the request urgently needs approval, someone from the group can step in.
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...xample below: {workflowparameter:CTO_Approvers|description=CTO List of Approvers|type=user} username1,username2-changed,username3,username4 {workflowparameter} I also made s...
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...ervice request and custom field with a single group picker to be included in the request with a default value. When I try if it works, the approver is never set and I need to add it manually from t...
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Hello, when a user wants to approve a request from a portal using his smartphone and request approval requires a comment, he is unable to do it as on comment screen, there is no button for approval...
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Hello, I am not sure what am I missing, but I created a workflow which has an "In Review" status which I'd like to have both approvals and emergency overrides, however I can't seem to find the "add a...
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Hey Atlassian community, I'm trying to configure a workflow so that when a request ticket is raised that it first goes to an approver before coming through to the queue. However, when I'm i...
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...irectly ties it to overall project goals. Additionally, you can set specific approvers for each of your projects so the person who should know gets to approve what happened on each project. We d...
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When an approve/deny email comes through, is there any way to customize that message to say what it is for? We have multiple approvals needed and we want the email to identify the request type....
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I have a form for PTO approval and I have put the Approver field on the form. This field should only include a drop down menu of specific managers. The approver field does not seem to h...
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I used the HR service desk template for this project. This template came with the user picker field "Manager" and I want that field to assign an approver. I turned on "Approval" for 1 p...
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Hello, I have created a form within our company JSM Portal. My issue is that I want our users to select from a specific list of possible managers in our organization as possible approvers for this r...
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Hi I have prepared the following workflow for our project The company is limiting the use of addons or plugins so i should try only with workflows and automation rules. Open, in prog...
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We use JIRA (Core 9.12.2) with JSM (5.12.2) on DC When our Agents ask for Approval they will add a Custom Field comment "Approval Reason" to tell the Approver what this is about, as a regular c...
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...n approval workflow Select preset approvers: name 1, name 2, name 3, name 4 Select or name the approver field: Approval Approved: Done -> Done Declined: Done -> In Progress It appears as m...
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I've set up an approval step in my workflow and it works as expected. However, sometimes the user selects an approver and later finds out that this person is sick, on vacation or isn't present for o...
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