I'm a PM for Jira, and we're looking to invest in improving Automations in Jira. Do you have any ideas or suggestions? (AI ideas welcome too!) 👉 Share your thoughts in our super-quick open su...
Hello, Can Jira automation rule be used to make a specific custom field mandatory when transitioning an issue from one status to another? For example if I transition my issue from 'Open' -> 'In ...
Hello everyone! I have an auto rule that when creating a task sends a web request with the Order field value (customFieldId=11200) with a value from 1 to 4 and with the SDTicket label Some tasks do...
My automation rule sends email with a list of issues report from the lookup. Though other fields data is visible in the email but the due date value is never returned. It looks like a known issue o...
Hello Atlassian! There is an option to export the JIRA Automation rule in the form of json file, but I do not see an option to Import the same in order to create a new rule. ( Although there is an o...
Hey All, I am working on a JIRA Automation + Power Automate in order to send the count of distinct issues worked on by my squad while closing the Sprint to the Teams in the form of a message o...
Hi everyone, We’ve rolled out a lot of new features over the last year , with one of the key areas being giving our customers much more flexibility when using Forms in Automation - both during i...
Hello Community, Our organisation is planning a Microsoft Teams tenant migration into a recently merged partner's tenant. I have several JSM automation rules which send updates to specific Team gro...
TL;DR: We rolled out a partial automation of the QA process for a 30-agent service desk team using only built-in Jira Service Management tools: Rovo, Jira Automation, and Confluence. In just 30...
We just migrated to Calendly API v2 and are having issues with formatting the date/time fields. In particular, I’m using the start_time api field. There is no more “pretty” version of the start...
I found out that secret keys stored in A4J are usable by anyone who has access to A4J on my Jira instance (i.e., project admins). For example, if I create a secret key for my Jira personal access tok...
I have a Select List (single choice) drop down called Risk Impact. The values in it are in the format of a "# - text", e.g. 1 - Trivial I've tried several ways to obtain the number from the string, ...
I am interested in automating the process of creating a JIRA API token. I'd like to use the REST API to open a window and create the JIRA Token to be used for the API for REST API access. Is...
...alues. Images can be added by entering a public URL to a hosted image file, with size and position managed using contextual drag handles and toolbars within the Content field. HTML – content f...
I want to obtain a Team's ID in order to assign it to a work item or mention it in a comment via automation. The Teams API only offers me to fetch all teams in a paginated list, but due to the limit...
Hi, I’ve set up 3 Jira automation rules to copy labels from the parent issue (Epic) to child issues when: A child is created A child is moved to another parent The parent’s labels are updat...
Hi, I’m currently working on automating issue assignments in Jira for our internal project management system at halfbirthdaycal.com. Specifically, we want to assign issues automatically based on a cu...
I've got bi-weekly and Monthly report pages being created, via automation in confluence. It essentially shows the work completed over the previous period. Also updates on open risks etc... I need a ...
I am currently trying generated a bunch of tickets based on a field "User(s)" It starts with the following (which is working fine): For each: Smart Value Smart Value: {{issue.User(s).displ...
I am trying to auto assign issues based off the department and class that is associated with the issue. I am using a lookup table by having Department and Class be the key then having account ...
Hi everyone, I'm building a Jira Cloud Automation rule to send daily reminder emails for issues that are missing due dates. The goal is to send just one email per assignee, listing all their missing...
In today’s enterprise IT landscape, where Atlassian tools like Jira and Confluence are central to daily operations, smart data management is more than a best practice — it’s a competitive and complia...
Hi, I've created an automation that needs to transform agentResponse. they trying to apply StringUtil functions it doesn't work. I tried different formats in the agent response (json or plain...
I'm trying to concatenate JSM form values to create an address but ONLY if they have a value in them. The smart values for the form fields are as follows {{issue.forms.1f28bc04-0d32-402a-8b0e-d...
Hi, I want to create an automation in which the trigger is the editing of a field of a specific issue and what I want is to go to the issues related to it and add the same fixVersion, the issue is t...
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