The goal: Take all mentions from the last comment, filter out the issue's current assignee if they are added and insert the users mentioned into a custom field. The approach: split the mentions fr...
Need help combining and converting string values (stored as HH:mm:ss) with date value (yyyy-mm-dd) I have a custom field (issue.customfield_11248) which is storing a string for time (StartTime). {f...
Hey community, I am trying to get one specific element in an array returned in a {{webResponse}} in Automation. I have found the method .get() which requires the number of the position of the elemen...
I have an automation triggered from a webhook. The webhook payload will look something like this (all fake data) [ { "applicant_id": "app-5f8e3c1a", "personal_details": { "full_name...
Hello, I have a rule that is copying FixVersion from Project 1 to Target Quarter in Project 2, when FixVersion is updated. This is working correctly. I'm using the below t...
Forms for Jira makes data collection simple—but the real transformation begins when that data fuels automation. Whether you're a Jira Software user managing sprint planning, or an HR lead using J...
Hello, I am using Jira Data Center 9.12 Version I am working with Jira automation using smart values and am running into a blocker. When Defects having One single label the Jira Automation works ...
When an existing Epic's due date changes I want to calculate the difference in business days between the old value and the new value, and then apply that difference, also in business days, to the due...
When using SmartValues in an automation (trying to make a dynamic comment depending on IF conditionals), I am having issues with a function chain which returns true, not working properly when I embed...
Say Hello to the Smart AI App for Jira Data Center & Cloud! Purpose-built to bring the power of AI directly into your secure environments. ...
Hello, I'm currently pulling my hair out because I cannot get a simple IF clause to work in Jira Automation. I am using: Jira v9.12.22 (Data Center - not cloud). I want to perform...
ok, i'm stumped. i am trying to create a rule that updates a page's owner, where the owner is deactivated, to the parent page's owner. Ignoring for the moment recursions, etc, i cannot get the simpl...
out of curiosity, is there a direct smart value for the space's homepage so i can replace page.parent (for a level 1 child) with something like space.homepage? thanks
Hi all, I have the following problem. I have a JSM form, linked to a request type. The form contains a "checkbox" field, with 1 option. When the form is submitted, a ticket is created. ...
Hi everyone, I'm trying to automatically insert a Smart Link (in smart card format) into a paragraph custom field using Jira Automation. When I use {{triggerIssue.key}} , it generates a sm...
I was able to make automation which goal is just create work items for each value in description separated by breakline. but for some reason i'm getting many more values in output, could you please h...
Hi, I'm using {{customfield_xxx.diff(customfield_yyy).prettyPrint}} smart value in automation rule to display time in format: h, m,s (eg. 1h 2m 3s). Rule is being executed...
Hello fine folks, Just facing this issue: I have created a manually triggered automation rule to adjust the due date based on a user input. Then, I'm formatting it to number and save the ...
Background I'm trying to create an automation that identifies team members who haven't logged work for the previous day and sends a notification to Microsoft Teams. Current Setup JQL Query...
Hello! My customer has the following requirement: Changes with a planned downtime of more than 14 days should be labeled. The fields “Planned Downtime Start” and "...End” are date/time picker fiel...
I'm trying to concatenate JSM form values to create an address but ONLY if they have a value in them. The smart values for the form fields are as follows {{issue.forms.1f28bc04-0d32-402a-8b0e-d...
Hi Guys! Hope anyone can help a n00b out :) kinda new to Jira and got a bit stuck. This is the statement am trying to get to work. {{#if(equals(issue.customfield_10193, "On Site"...
Hello, I am working on an automation and I need to show customer portal URL under text "View Request in Customer Portal" I have used this smart value, bit it didn't work out. <a href-"{{...
Hi all, I'm running into an issue pulling data from Assets and using smart value comparisons. Using the "Lookup Objects" action, I'm getting a record out of Assets. Then, I want to look at the valu...
Hi When the principal changes, how would I get the previous value? We need because in automation rules we need update the previous principal issue. Regards
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