I have some fields that I want Agents to fill out when they raise requests on behalf of a customer, but I do not want the customers to see those fields when they visit the portal. Currently,...
Hello! Is there a way to add a phone number field to the Widget? I know I can use regex on Forms custom fields, but not sure if it works on the Widget, I couldn't make it work. Using text or numb...
Hi, I need to use a validation screen when transitioning a request, and the agent should be able to check if the customer selected the correct value in a custom field. The problem is that in this sc...
Custom Field Type implemented by plugin , not available in project automation and also shows up as a cf type , being stored as a non standard way but I am just reusing MultiSelectCFType class provi...
Hello, I have a script which does not allow a user to chose Start Date later than End Date. Whenever they do it, it displays an error message (see on screenshot) on top of the page. How to s...
Three custom fields are offered in the free plan as a teaser for the standard and premium paid plans (offering 50 and 100 respectively). For those that have signed up, are those custom fields j...
I am trying to create a Jira Form for the project "3 - Team Data Analytics." I created custom fields for "Time Savings," a multi-line text field. When I go to Settings->Work Items-> Cust...
Hello community, Our requesters have expressed frustration around the functionality of the request list in the Help Center. They would like to be able to filter requests by 'Client', however our Ji...
Hi, I'm having trouble with an automation. I'm trying to copy the values from a custom field that is a multi-select option list (like Labels) of a Parent to the triggering issue. Trigger: Parent Li...
I've created a custom field that I'd like to add an empty field prompt to, just like that for the Description field (e.g., "Add a description..."): For my field, where can I add the prompt text?...
Hi dear communitiy, I need your guidance, We created X Project which is company-managed Project in Jira Cloud. In this X Project via Actions button we create 3 different issues,2 of them task work...
Hi All, I'm looking for a bit of help regarding automations of custom fields on an epic A bit of context about this, I created a kanban board where the manual creation of an EPIC drives the auto ...
Hi Community, My use case is: I want to hide "Yes" option under custom field X drop down when "No" option is selected in both custom fields: A and B. If "No" option is selected in cust...
I am trying to build a modified version of select (multiple choices), however class is not available even after enabling jira-core deps in pom file referred to this https://community.atlass...
Como posso filtrar no Trello também por conteúdo dos campos personalizados? Ainda não consegui pelo filtro padrão e isso é essencial, caso eu queira seguir utilizando qualquer campo personalizado. Se...
I checked the issue type screen scheme and field configuration scheme. It turned out nothing is unusual. But when I try to create a task, Epic Link is still required. How can I make it an optional fi...
I'm a long-time Cloud and Data Center admin. I'm aware that using the Default Field Configuration without custom field contexts means that Jira stores a value for every single issue and every custom ...
Hello Atlassian Community, I'm developing a plugin for Jira Data Center using the Atlassian SDK and Java. I need to create a custom field and ensure it's marked as required during issue creation. Wh...
Hi, I am trying to make a JIRA bug filing template. Where on the create issue screen I have a custom field which has pre-filled text into it (added using context) into the field. Where I will ...
Hi Community, Is there a way to send out scheduled email using Post-function? My use-case is, I want to send out scheduled email to Reporter, when a Parent issue is sitting on Done status and its C...
Hi Community, I want to hide a custom field present on Parent issue when the Parent issue is in Done status and all its Child issues (linked by Parent Link field) are in Done status as well. Here, ...
We have mainly Software projects in use, a variety of legacy and new cloud projects. They all can use a custom field (dropdown). I can't add it to my screen in a Business project...
Hi everyone, I'm stuck trying to update an "Assets Objects" custom field using Global Automation (Jira Cloud / JSM / Assets) and hoping someone has seen this before. What I want: When my automation...
Service Level Agreements (SLAs) are a cornerstone of reliable support and service delivery. In theory, managing SLAs in Jira should be simple: define a target, track the time, and make sure issues ar...
I'm trying to hide or show a custom filed on a transition screen based on the value of a custom field in the underlying issue. I'm using a ScriptRunner behavior to accomplish this. I am f...
Copied to clipboard
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.