Community resources
Community resources
Community resources
- Community
- Tag: jsm
Tag: "jsm"
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Many companies rely on Jira Assets within Jira Service Management (JSM) to manage business-critical data — from employee directories and contracts to IT inventory and budgeting workflows. But w...
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Hi, We have been having issues migrating OpsGenie to our existing JSM Premium for more than 3 months. The issue we are facing is Opsgenie doesnt recognise our JSM Premium site and is a...
- Opsgenie
- Question
- cloud
- jsm
- opsgenie
- opsgenie-cloud
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Do you have any plans to provide similar dashboards for customers to get insights into the tickets they have submitted (by reporter or by organization)?
- Atlassian Home
- Question
- jsm
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Adopting Jira for Agile and ITSM is a smart move. But as your instance grows—projects, assets, schemas, configurations—the risk grows too: what happens when something breaks? Good news: Atlas...
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Hi all, Welcome to the next installment in my JSM Tips & Tricks series. One of the more powerful features of Jira Service Management (JSM) is its native Asset Management capability, built o...
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...eam availability, and use those insights to plan better in the future. With all of this, managing your team’s time and workload a lot simpler and clearer. Why Showing Time Tracking Reports on the JSM...
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Objective: Users in policy 1 may be either a Jira user or a JSM customer Users in policy 2 may only be a JSM customer All users in the domain are managed. The difference between the p...
- Atlassian Guard
- Question
- atlassian-guard
- customer
- jira
- jsm
- user
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Using Jira data center 9.12 and JSM 5.12. I am able to import an Object Types with Objects, can update existing Objects, but not able to import new/add objects to a specific Object Type.&n...
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...or Jira Cloud. Working in JSM, you'll no doubt be familiar with the handy feature that allows you to group customers into separate organizations. JSM also offers the option to automate this process b...
- App Central
- Article
- customer-portal
- jsm
- scriptrunner
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We’re excited to announce the rollout the first of a powerful set of new advanced automation features for Atlassian Cloud Premium and Enterprise customers. These enhancements are designed to help you...
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i'm attempting to create an automation that would add a specific responder team to an alert if a specific note is added. or have an alert rule in the incoming call integration that would add t...
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Many organizations need to capture confidential and sensitive information as part of their day-to-day work. We hear this from many different teams, but especially those working in HR where it’s cruci...
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I have set the property for a completed status to jira.issue.edit=false and this disables editing for all fields except for the request type field. users are still able to edit this field. I would h...
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...այաստանում Atlassian-ի առաջին և միակ պաշտոնական Silver Partner հանդիսացող ընկերությունում։ Օգնում եմ ընկերություններին կառուցել Jira (JSM, JSW, JPD, JWM), Confluence, և Loom հարթակներ՝ իրենց թիմերի գ...
- Yerevan
- Article
- atlassian
- confluence
- ecosystem
- jpd
- jsm
- +3 more tags...
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Hey, We once used Jira in a car repair shop - tracked repair jobs, parts inventory, and even mechanics’ schedules. Not what it was built for, but somehow it worked. What’s the weirdest way you’ve u...
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Hello everyone! Can anyone suggest any options to remove duplicate information about closing a request? Context: There are two statuses in the Done category in the workflow. Each of the statuses app...
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...rovider only state "This must be an admin account." [1]. I read on https://support.atlassian.com/jira-service-management-cloud/docs/work-with-operations-global-admin/ that there are two types in JSM...
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...gnored. Continue clicking Next through the setup steps and—just like that—your custom field is populated! So, we’re done, right? Not quite. <Soapbox moment> Jira/JSM Admins, power users, n...
- JSM News & Discussions
- Article
- jsm
- new-to-jsm
- tips
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Using JSM Automation, the following works as expected But when I try to do a scheduled trigger using JQL to filter for issues using and issueFunction in hasLinks("Requires Quality Issue") i...
- Jira
- Question
- data-center
- jira-data-center
- jsm
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Hi everyone, I'm posting here because I think this might be a good place to start off things. I'm a certified Atlassian Jira Administrator for Cloud (ACP-120) and DataCenter (ACP-10...
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...ervices actually cost. In this article, we’ll walk through: What services are in Jira Service Management What a service catalog is and why it matters How to manage a service catalog in JSM...
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Hi everyone 👋 We’re excited to announce that you now have access to try our brand new feature via Feature labs in Jira Service Management - Journeys! Journeys provide a clearer way for you to vi...
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Hi All, I am trying to find out a way for getting notifications about normal maintenance window or just maintenance window for informing management. I just only know jira notify you/admins if they n...
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...bsp; Wait, what? 😅 They only submitted a support ticket — why are they now requesting access to everything? Welcome to the World of Accidental Atlassian Exploration Once JSM is live and public...
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Good day everyone, is anyone facing double navigation issue. From yesterday I am seeing i have two-duplicate nav bar. I logout and login but issue still there
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