Community resources
Community resources
- Community
- Tag: jsm
Tag: "jsm"
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Over Team’25 I had dozens of conversations with admins, partners, and product folks — including talks with the Atlassian Assets team about the practical reality of moving complex Assets data to Cloud...
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...anos a la obra para explorar sus posibilidades y entender en qué se diferencia de Jira Service Management (JSM). Aquí te dejo algunas conclusiones que he ido sacando: ✅ Ideal para clientes o p...
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Muy pronto celebraremos la presentación oficial de la comunidad Atlassian de Palma de Mallorca 🎉 Será un evento online, abierto a todos los entusiastas de Atlassian, donde contaremos con ponentes...
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As I've learned it is not possible to re-use transitions in the new workflow editor. Is there at this point still an option to revert to the legacy editor in Jira Cloud? If so, how? Thanks
- Jira
- Question
- cloud
- jira
- jira-cloud
- jsm
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🎉 Welcome to Apptoberfest 2025! We’re thrilled to introduce you to Tick, the ultimate checklist solution for Jira, designed to transform how teams collaborate and get things done. Let’s dive into ...
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...his effort, we have decided to retire four of our Atlassian Marketplace apps: Release Planning & Reports for Jira, Enriched Profiles for JSM, Typeform Integration for JSM, and Super S...
- App Central
- Article
- amoeboids
- apps
- atlassian
- jira
- jsm
- +2 more tags...
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Unable to add customers for portal access invite to JSM as "service desk agent " & as Project admin & Jira admin, This is for users that already have a Jira account on cloud site. j...
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Los eventos más importantes no se miden por los anuncios que hacen, sino por la sensación que te dejan. El Atlassian Team’25 Europe ha sido exactamente eso: una mezcla de inspiración, aprendizaje y...
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🔹 En este caso, una novedad muy interesante: ya es posible utilizar Rovo desde el portal de Jira Service Management (JSM). Esta nueva funcionalidad permite añadir un agente de Rovo en cada p...
- Conectando en Español
- Article
- atlassian
- itsm
- jsm
- rovo
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We’re super excited to be expanding our discount and support program eligibility to social enterprises. Social enterprise teams are working in creative and impactful ways to deliver social, environme...
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...bsp; Core Services Offered: 1. Atlassian Cloud Administration: Comprehensive administration for Jira, Confluence, Opsgenie, and JSM. 2. Custom Jira Service Desk C...
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...bsp; 1. Atlassian Cloud Administration: Comprehensive administration for Jira, Confluence, Opsgenie, and JSM. 2. Custom Jira Service Desk Configuration: Tailored workflows, r...
- Jobs & Careers
- Article
- confluence
- jira
- jsm
- migration
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Hi everyone, I’m currently working on a Jira Cloud to ServiceNow integration where issues, comments, and updates sync both ways. So far, I have successfully configured: Issue creation from Jira → ...
- Jira
- Question
- cloud
- jira
- jira-cloud
- jsm
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Most IT service teams using Jira Service Management (JSM) are already familiar with the power of Assets. You’ve probably set up schemas for laptops, servers, or services, and you’re linking tickets t...
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Hey Atlassian Community! Team ‘25 Europe is coming to a close after an exciting few days, and we’re thrilled to share some of the biggest announcements we made for service management teams. Whether...
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Searching Jira issues just got a whole lot simpler! With Smart AI for Jira, you can now turn plain English requests into precise Jira Query Language (JQL) queries, no JQL expertise required. �...
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Searching Jira issues just got a whole lot simpler! With Smart AI for Jira, you can now turn plain English requests into precise Jira Query Language (JQL) queries, no JQL expertise required. �...
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How can a customer see who is assigned to the request i the portal? I cant find any way to change the right column in the customer view.
- Jira Service Management
- Question
- cloud
- jira-service-desk
- jsm
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Hi, i have an agent that cannot see knowledge base articles. what are some possible reasons that she cannot see them?
- Confluence
- Question
- cloud
- confluence
- confluence-cloud
- jsm
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👋 Hello Atlassian Community! As many of you explore Atlassian’s brand-new Customer Service Management (CSM), we know one question is top of mind: How do we keep the Customer Directory up to date?&...
- App Central
- Article
- crm
- csm
- customer
- jsm
- new-to-jsm
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Imagina que un mensaje de voz en WhatsApp abre automáticamente una petición en tu proyecto de Jira Service Management, rellenando todos los campos necesarios. O que al enviar una imagen por Telegr...
- Conectando en Español
- Article
- ai
- automation
- ia
- itsm
- jsm
- +1 more tag...
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The Federal Onboarding Challenge Federal HR teams face unique complexities that private sector organizations rarely encounter. Research from the U.S. Office of Personnel Management (OPM) reveals th...
- Government Professionals
- Article
- atlassian
- hr
- jsm
- new-to-jsm
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Hello Jira Enthusiasts, when agent receives the ticket I want to add groups in the assignee fields along with users and i want to asignee to groups or users .
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🌟 Journeys now in features for all Premium & Enterprise customers We’re thrilled to announce a recent update, Journeys will be available in Features for all Jira Service Management Premium and...
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Hi, I've created an automation (still in testing) to pull values from form fields, however it doesn't appear to be doing what it should based on the documentation: https://support.atlass...
- Atlassian Automation
- Question
- automation
- cloud
- jsm
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