As a new JSM admin I find it absolutely maddening that the scripting environment is so fragmented and there's no real indication of what should be used when, or the fact that some things just don't w...
Greetings. We are in the process of enhancing our support portal and we are trying to use Assets to do so. It's difficult to gage what you all might need to know in order to help, so let m...
Hi everyone, I’m trying to solve a challenge in Jira Service Management Cloud where we need to make certain information from Assets (CMDB) visible to users who don’t have a Jira license. S...
I am trying to create the structure for our equipment inventory in Jira Assets. So far, we created a "Make", a "Model" and an "Equipment" object types and we gave Equipments an attribute for Make a...
I'd like to be able to track who makes what changes to any Asset with the goal of understanding the change history for a CI (asset). My apologies if I'm overlooking something obvious.
Hi All, I am trying to put together an AQL query filter that will only display certain location objects in a context for a custom field called Locations. For the sake of this exercise, We have a Loca...
Hi, I currently import our Google Workspace data as a csv file manually into Jira Assets. I would like to automate this process, but both manual import and data manager adapter methods expect a s...
...uestion. This means both the parent and child have these attributes available as well. If any or all of those three attributes in the parent or child get updated, I want assets to update the i...
...ransition (or Reschedule Action). 15. Improve your Booking System If you are using Jira Assets, part of JSM Premium, you can use an Assets field instead of a select l...
Is there a possibility to translate the names of Jira Assets like there is for custom fields, state etc. ? If not, is there a way to do a work-around?
Hi All, I have an API request to api.atlassian.com/jsm/assets/workspace/....... /v1/objectid/.... I'm trying to pull the "Created" JSON variable, I guess similar to details here: https://d...
...he native Assets Post-Function appears to support copying asset data only to issue custom fields. It does not allow me to select the Summary field as the destination. I have ScriptRunner, JWT, and J...
I am working with Jira/JSM Data Center. I want to set up an Automation to run every week to select assets that have a date within the past 2 weeks. For these assets I want to copy the value in o...
Is it possible to get a free Assets test environment outside of an existing installation? This is to be separate from the current installation and sandbox.
Hello community! We're on a mission to evolve the schema templates in Assets in Jira Service Management to help you move in quickly, and gain value fast! To do that, we need your expertise… Are y...
Hi, i setting up a Discovery Import and are setting up on one line that i cannot explain . In applications import and in Data Source i found this Hosts connected , its used to setup ...
Hi, I'm new at using the data manager in the Assets feature. I managed connect Intune using the INtune connector and collecting data about the client and client HW (like available storage in b...
I am importing compute objects from Data Manager into a schema in Assets. One of the object types in the schema tree if the full os version which is an attribute of the host systems. I'm having an i...
I'm working with Jira/JSD 9.12.x Assets, with ScriptRunner 8.45.0 I have an Asset Object that has an attribute of type Status. In an Automation Rule I have successfully used the action "L...
I have our adapter and cleanse & import jobs automated via Windows task scheduler executing a powershell script as described in the Assets documentation. The adapters job runs great, then later t...
Hi I want to set up an automation in Jira assets to send an HTTP request each time an Object is updated. The HTTP request should include the updated object's Previous and new attribute values. But I...
...ormativas. En Deiser, colaboramos con un cliente para optimizar este proceso utilizando Jira Service Management y su funcionalidad de Assets. 🧪 El Desafío El cliente enfrentaba dificultades en: R...
Hi there! I want to share a new use case with y'all! Managing test planning in an industrial laboratory can be a complex task, especially when dealing with numerous assets and strict c...
...houghtful send-off. That’s where IT Asset Disposition (ITAD) steps in. TL;DR: IT Asset Disposition (ITAD) securely retires old IT assets, protecting data, ensuring compliance, reducing environmental harm, a...
In our Assets we have a list of applications that have a business ower. I would like to pull the business owner from the application and use that for the approval in the a service request. I have t...
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