Community resources
Community resources
Community resources
- Community
- Tag: assets
Tag: "assets"
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There are reports for the assets under the schemas, but not everyone can see them. How can I release the reports for users? Do they have to be admin? If you click on the three dots, it only s...
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Who is using Asset in JSM? I am starting to test with the Entra ID import but I am wanting to limit what is imported or where it is imported to. First off I only want to bring in users that are in a ...
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I'm importing a CSV file with assets on it, for the example we have an IT system that is running on VM1 and VM2. VM1 and VM2 already exist as objects in my asset schema. When I import the CSV file, i...
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We have a need to create an if/then relationship between attributes within Assets. Use case #1 - IF "Assigned To" attribute is populated THEN State Attribute = "In Use". Use case #2 - IF S...
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Something changed on June 20th that broke my automation rules when updating an object that has a Date attribute. Before June 20th I had the following steps in my rule: The attribute was of type...
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Hi, we have a service desk project, where the user is able to choose a software (from an asset field) he would like to get access to. The objecttype has an attribute "approver" (as user...
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Using Jira data center 9.12 and JSM 5.12. I am able to import an Object Types with Objects, can update existing Objects, but not able to import new/add objects to a specific Object Type. &...
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Hi! I am exporting objects from one schema and importing them into another. However, when I import the objects, it creates a new object type (not sure if this is the right terminology) instead of put...
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Hi there, I’ve been working on automating updates to Assets from Jira tickets, and I’m hoping someone can help with the setup. Here’s how my Assets are structured: Car Wheel S...
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Hi! We're using the Intune integration with Jira Asset Management to import all our laptop devices into a single object type: Managed Devices. Everything is configured correctly and generally w...
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So I am struggeling a little with the custom fields connecting my assets DB to Jira tickets. The DB setup example: -Cars --Wheel ---SerialNumber ---producer ---ect... I have linked my f...
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Use Case / Requirements: Automatically export all Assets data (including all object types and objects) to an S3 bucket (or any external storage). This should be a scheduled job that runs d...
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...pent 2 1/2 hours researching configuration options for assets and feature changes in the Data Center versions. But I still have no idea where the problem lies. Do you know if it is possible to search f...
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Looking to import from CSV into Assets. Different Data sources have different formatting ( like for Hostname - EG one source says hostname - ABCDE and the other says - abcde). Some have i...
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Hi - noob to Jira. I have setup an Asset Import from Entra using the connector and following the instructions really carefully (I believe!). When I get to pressing the 'Import Data' button, I get a d...
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I have a small list of Asset objects that contain two fields, one boolean. I have two custom asset fields. The first returns a subset of my asset objects for selection. On the form, I would like to u...
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Hi everyone, I'm hoping someone can help me with a strange issue I'm facing in a JSM automation rule. My Goal: I'm trying to get the value of a custom Assets attribute named ID and copy it to a...
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Hello The situation: We have an Assets Schema with 300+ objects in it. For object we have a Confluence page. A new Confluence page is created when a new Object is created using Jira A...
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Does the Assets reporting really suck or am I missing something? I need a very simple report that I can send on a weekly basis. I have a field called "Expiration Date". I want to list all of the o...
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Hi everyone 👋 I'm running into an issue with the way asset object search works in the Jira Service Management Customer Portal when using a field based on Assets. The problem is: search results a...
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Hello everyone, I am wondering if there is a way (Or setting) that I can edit where, when a user creates a new object under Assets > Schemas, and adds in the Supplier, the Supplier information c...
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...ssues come in. Below is the current configuration that I have, after following posts and guides that I've read. For this specific automation, I'm trying to update my own user record in assets so t...
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Working with Jira 9.12.22 / JSM 5.12.22 Data Center How can I view the list of watchers of an object in Assets? In Assets there is a button to Start/Stop Watching an object. I can click that a...
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...erver/jira-servicedesk/rest/v1006/api-group-assets---object/#api-group-assets---object We have ScriptRunner on the instance but I didn't see anything in that documentation that specifically addressing a...
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We have 2 schemas. The first schema, named "NMS Group Users", is for our users and their related divisions with two ObjectTypes, "Users" and "Divisions". User objects have an attribute named "Worker...
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