Community resources
Community resources
Community resources
- Community
- Tag: jira-service-desk-data-center
Tag: "jira-service-desk-data-center"
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Dear community, For our support workflow we have an any transition to "In Progress". On top we have a plugin "E-Mail this issue" as a lot of customers are not proactively using the portal.&nbs...
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Trying to do JSON import into Assets. Working fine except one attribute isn't splitting by the concatenator... Attribute is select list, with unlimited cardinality. Incoming data = "Leadershi...
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Hello, I'm trying to copy over issues from our prod instance to a staging instance (both are data center JSM) by doing a csv export from prod and csv import to data center. Wondering if there is a w...
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Hello, sorry for my bad english, we are having a really weird case in my job. Me and 2 other users are admins in jira. We created a new project "WC", copied from a existing project "PD". &n...
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hello I'm trying to create a ticket via REST API jira 9.6 to Jira Service Management 5.6.0( customer portal) but i get the following error. { "errorMessages": [ ...
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I am writing a code to hide the issue types and the component's for the same project its not working
Subject: Help Needed – Component and Issue Type Behavior Scripts Not Working Together Hello Team, I've implemented two behavior scripts in Jira – one for setting components and the other fo...
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Hi, We have Jira v9.4.1 and Jira Service Management v5.4.1 datacenter installed. We want to hide Create issue button for a single Jira Service Management project. As users are using this Create bu...
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HI Experts, Iam using Jira datacentre and i need Jira addon to sign doc from board is this possible? all what I found is addons for authenticate users BR,
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Hi team, We have a request from the manager, he found that some of the tickets were resolved/closed/canceled/done without an assignee, which caused some issues with the reporting. They would like to...
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HI Expert, I am using data centre edition of Jira service management, and I want to extract report for rejected requests and who reject it
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Hi Thr, Im using Jira Data Center and I need to use "Update Asset with ScriptRuner" jira automation feature to update object status to Active When Ticket closed. This is working When Issue ...
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Hi All, I am trying to add an approval stage to a workflow and can do it for individual users without any problem. What I would like is to have a group approve rather than individual members ...
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I need that for a specific project, every time an issue is created, the content of a specific custom field is read and depending on its content the ticket is moved to another project. This custom fie...
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Hi everyone, I'm currently setting up a public Jira form and I would like external users to be able to upload files (like screenshots or documents) without needing to log in. At the moment, file u...
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Hi Team, Is there a possibility to export content and attachments from one ticket into a document from Jira. We have to handover 1000 jira tickets with attachments to another unit. Thanks, ...
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Hi Community, I wanted to check on the Java availability on our LTS version 10.3.6 for JSM. Do you have any idea if we need to install Java separately even when using installer during upgrade? Als...
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I have a field that will have a number of findings and need sub-task tickets based on that number.
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Hello, Someone else had previously posted the exact scenario I am trying to find a solution for. I would like to update my Child Objects (inR) when my Parent Objects are updated in relation to thre...
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Need help on how i can frame the jql that can list all features which are kept open while it has all child issues are closed. I tried with below JQL however it list Features which has mix of...
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I've been testing some ScriptRunner functionality for our Jira Data Center environment, and have had no luck getting any Behaviours to trigger on field actions. For testing, I created a Behaviour for...
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Installer downloads for JIRA SM version 6 to 9 are missing in the download archives. I checked JIRA core and same versions are available. Are they removed or there is a maintenance/bug happening?...
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Hi Community, I’m facing an issue where data is correctly retrieved from Discovery, but the import into Assets is taking an unusually long time. Upon investigation, I found that the "Application Se...
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...ount(*) from "public"."AO_D9132D_DEP_ISSUE_LINK_TYPES" "AO_D9132D_DEP_ISSUE_LINK_TYPES" Which seems relevant, but it is unclear how to proceed... Any suggestions to help figure out what is p...
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Hello, I am working on an automation and I need to show customer portal URL under text "View Request in Customer Portal" I have used this smart value, bit it didn't work out. <a href-"{{...
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