Jira and AI tools

[Mohamed Saad Taha]

Dears,

Is there any AI tools that can integrate with Jira for example

1- chat boots 

2- auto solve tickets

3- auto reply to simmilare tickets 

4- taking action to auto solve issues 

5- or any other AI functionalities 

[Elie Iskandar - Infosysta Apps]

Hi @Mohamed Saad Taha,

You can check out Smart AI for Jira, an all-in-one AI assistant that brings intelligence directly into Jira.

It offers:
💬 AI Chat – Generate acceptance criteria, DOD, test cases, and more.
⚙️ AI Work Breakdown – Create child issues automatically.
🧠 Smart JQL – Search issues using plain English.
✉️ AI-Powered Prompts – Summarize, enhance, and auto-reply to tickets.

Plus, it supports permissions control, context configuration, and even storing AI responses in custom fields.

Coming soon: automatic replies to customer requests in JSM using your enterprise knowledge base, plus many more powerful features that will be true game changers for Jira users.

You can explore it here 👉 Smart AI for Jira on Marketplace

[Jayesh Raghuvanshi]

@Mohamed Saad Taha 

Below are the suggessted AI tools which you can use to fullfill your request

• Atlassian Intelligence (built into Jira) for AI-generated Jira automation rules, ticket summaries, and response drafts.

• Rovo and eesel AI which help with ticket triage, auto resolution, multi-bot workflows, and knowledge retrieval.

• Smart AI for Jira that offers ticket summarization, improved ticket descriptions, and AI-powered reply generation.

• Plugins like AI Scrum Assistant for Agile workflows and Bardeen for cross-application AI-powered workflow automation.

• Atlassian's virtual service agent as an AI chatbot for first-level support and self-service.

Reference Links : https://support.atlassian.com/cloud-automation/docs/use-atlassian-intelligence-with-jira-automation/ https://www.reddit.com/r/jira/comments/1hamgg3/jira_admins_do_you_use_any_ai_tools/?rdt=37692 https://marketplace.atlassian.com/collections/artificial-intelligence https://www.atlassian.com/software/jira/service-management/features/itsm/ai

Thanks
Jayesh R