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AQL Query to find User account based on e-mail address?

Wood_ Jeremy August 6, 2025

We have an asset library for all of our users. One of the attributes on the Assets is "User Account" This is a User Type Attribute and through automation ties the user object to the users account in Jira. 

What i am looking to do is use the AQL query filter to find a object based off of the User Accounts e-mail address. 

Something along the lines of {{UserAccount.EmailAddress}} = Email@email.com. 

This query as is, does not work so i clearly have it wrong. What Query would i need for this to work? 

2 answers

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Lori Brown
Contributor
August 7, 2025

I also have an example where I have an Employee objectType with a User Type Attribute. Are you able to try AQL queries using the Advanced AQL option when you're filtering?

When I try "Jira User" = "myemail@companycom" I actually do bring myself back, which is kind of neat. I was expecting it to need a GUID or similar.

Are you trying it in the AQL filter or in a custom Assets field?

 

0 votes
Marc - Devoteam
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August 7, 2025

Hi @Wood_ Jeremy 

Can you elaborate more, please.

Do you want to just search in Assets itself, then this is not possible what you want.

Or is it a assets custom field configuration ,based on another field, what is the purpose behind it.

 

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