In my automation I'm calling the Atlassian API and want to populate a variable based on the following condition: {{if(or(webResponse.body.id.contains("customfield_1"),webResponse.body.id.contains...
If I enter two or more Fields in the automation trigger FieldChanged, are the two values AND-ed (ie the trigger only fires if both/all are changed) or OR-ed (ie it fires if any of the fields c...
Hi all, Very specific question for the community, I still don't think it can be done without a 3rd party app, but hoping a fellow guru knows otherwise. Scenario - Standard hierarchy exists bet...
We would like to look into automation usage history before 4months, but are not able to the logs until before 3months. How can we get the usage history before 4 months?
When building automation rules in Jira that interact with AI tools or external services, you may receive a response that contains JSON and want to use it in Jira Automation. This is my pains t...
Hi, Does anyone manage to create a ticket from Cloud to DC using a web request from AFJ? Also, we have enabled SSO on the DC instance. BR, Alex
Hi all, I'm trying to assign newly created bugs, to the guy who worked on the feature. To do so, whenever a link between bug and feature is established, I check the feature assignee and try ...
EDIT: I'm feeling a little daft as I now understand that what I was doing in my initial workflow was not the right way to work the checklists - having located, found and integrated the correct automa...
The goal is to be able to have an existing Epic template such that all new Epics created inherit its tasks/subtasks. Given that Epic Link has been deprecated, how would you go about doing so.
We want to revamp the way we utilise Trello. Right now, we use the overarching deadline on a card to sort by due date in a list. However, we want to change the cards to show both the start and end da...
Hi all, I'm hoping someone can help me out here. I’m looking for a simple Mac hotkey that opens a quick “Create Card” form where I can enter a short note and submit it instantly. The card should au...
Hello, I use multiple POSTs during my build pipeline to trigger Automation Rules. I can see that the Webhook URL is being reached with a 200 result, and I have confirmed this in my pipeline a...
Hi, When I use the Rovo Agent directly, the response is formatted correctly. However, when invoking the same agent via Jira Automation and inserting {{agentResponse}} into the Description field, t...
...he "Complete" list and a new "Due Date" is set 6-months into the future. (This is done by-hand, by the user.) When the "Due Date" hits, I have automation set up to reset the checklist in t...
I can't figure out why this automation is returning nothing (and therefore not setting the due date as expected. I've created the log step and all looks to work fine until the last step as s...
Hi, In Jira Automation (Cloud), I'm trying to define a rule to create work items having a specific Tempo Account, but the account in question is not visible in the list of accounts available: I...
Hello Community, I face an issue where i'm migrating around 400 projects from DC to a Cloud that already have projects in it. now, on the DC i had automations that were set Globally and if i w...
Go Go Automations! (Sing this in your head to the 1990's Power Rangers theme and you'll get where I"m going :D) Automations allow users to setup a series of steps a system should follow to take s...
Hi everyone, We have an automation approval setup, but this rule is declined by the customer without them doing anything. What could be the problem.? As soon as there is a w...
i tried to create automations on copy of cards for my central board(where i wanned to see all the cards that where set with time), ut ir simply dont work
Hi Everyone, Wonder how long Atlassian will take to recover this outage as its more than 24 hours and all operations regarding ticketing system got donw. I wanna know any alternatives or suggestion ...
I am trying to create an automation that will send an email that sends a list of all issues we released that day. I am using a lookupIssues but when I keep getting a Content error. If p...
Hi, Is it possible to create a slack channel using automation? Im setting up a customer onboarding kanban board, and as part of this we create an internal slack channel. ideally id l...
...mart automation – send alerts, escalate tasks, or reset timers when the context changes. → less manual chasing, more proactive teamwork. Visual reports and charts – turn SLA data into i...
Hey Automation Community! 👋 The Automation team have made some exciting updates to the Smart Values Help Panel that will make it easier than ever to build powerful rules. What's new? W...
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